Hotel Los Itzaes by 5th av

–Excellent location – show map
+63 photos
Scored 8.7
Rated excellent

Excellent location!

9.5

About this property

Comfortable Accommodations: Hotel Los Itzaes by 5th av in Playa del Carmen offers comfortable rooms with air-conditioning, private bathrooms, balconies, and free WiFi. Each room includes a work desk, mini-bar, and TV. Leisure Facilities: Guests can relax on the sun terrace, in the garden, or by the open-air bath. The hotel features a year-round outdoor swimming pool, solarium, and outdoor seating area. Dining Options: A continental buffet breakfast is served daily, including local specialties, fresh pastries, pancakes, cheese, and fruits. Additional dining options are available through the on-site restaurant. Convenient Location: Located 22 mi from Cozumel International Airport, the hotel is a short walk from Playa del Carmen Beach and near attractions such as Xel Ha and Xcacel-Xcacelito. Highly rated for its convenient location and excellent service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Breakfast

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Buffet, Breakfast to go

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
2 full beds
and
1 sofa bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Connie
Canada Canada
“We love the location. A block away from Quinta Avenida and Walmart. The hotel is a budget hotel for those who wanted to have a decent place to sleep for a night or two. Nothing spectacular but the lady upfront was so friendly and accomodating. It...”
Ashley
United States United States
“Big, beautiful room with a small balcony. It was a reasonable price and the front desk was kind to our three small children.”
James
United States United States
“Close to everything. Very clean. Water pressure and temperature great. Helpful staff.”
Grace
United States United States
“I really like the accommodation and customer service from all staff members. The rooms are clean, beds are comfortable, and pictures are true to what the inside of the rooms look like. The location of the hotel is very close to everything so...”
Sławek
United States United States
“Great location. Don't expect luxury hotel at this price range, but it is definitely a good value place.”
Mark
United States United States
“The location is 1 block off the main pedestrian boardwalk and 3 blocks from the bus station so easily walkable.”
Rachel
Canada Canada
“My family and I came to this hotel for the second time and, once again, we had a wonderful stay. The staff is so nice and welcoming, always ready to assist. The rooms were clean and in good standing. My parents and I really felt at home.”
Jehanne
Canada Canada
“Location was amazing. And the staff was so nice. And the parking right across. (Not free but safe!)”
Adalgisa
United States United States
“THE ROOM ARE BIG COMFORTABLE THE STAFF IS VERY FRIENDLY CLOSE TO MANY RESTAURANTS AND BARS, GOOD AC, THE DECORATION IS NICE”
Suefan
United States United States
“We needed to book something last minute and close to the beach, ferry and ADO. We had arrived 3hrs early for check in and the front desk said that our room won't be done for another hour atleast. We were able to leave our luggage while we went...”

Hotel area info

Amenities of Hotel Los Itzaes by 5th av

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Breakfast

House rules

Hotel Los Itzaes by 5th av takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
$20 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. Canceling on the 14th day will incur in a penalty of 2 nights per room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Los Itzaes by 5th av of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 008-007-001448/2025

FAQs about Hotel Los Itzaes by 5th av