Hotel Luma by Kavia

–Great location - show map
+54 photos
Scored 8.3
Rated very good

Staff

9.0
  • City view
  • Free Wifi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

About this property

Comfortable Accommodations: Hotel Luma by Kavia in Cancún offers family rooms with air-conditioning, private bathrooms, and modern amenities including TV and work desks. Guests enjoy free WiFi, ensuring connectivity throughout their stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine with an American and à la carte breakfast. The on-site restaurant provides a relaxed atmosphere for meals, complemented by a terrace and balcony for outdoor dining. Convenient Facilities: The hotel features a 24-hour front desk, concierge service, and daily housekeeping. Additional amenities include a public bath, free on-site private parking, and a tour desk. Cancún International Airport is 11 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Daily housekeeping
  • Air conditioning
Kavia Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
2 full beds
1 queen bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

David
United States United States
“Good customer service, please get a cart to transport the luggage from the Car to the hotel room.”
Sherian
Trinidad and Tobago Trinidad and Tobago
“Wonderful location. Helpful English speaking staff. Very clean comfortable space. Would definitely visit again.”
Mustafa
Canada Canada
“The staff is pretty good and accommodate your requests. The housekeeping also kept everything clean.”
Geoffrey
Canada Canada
“Clean, modern and comfortable rooms, well located to the bus station and restaurants.”
Sylvia
United Kingdom United Kingdom
“Great location. Staff were very helpful. Good facilities.”
Ray
United States United States
“The staff was extremely helpful and friendly, the room was clean and modern, the food in the cafe was excellent and due it's proximity to transportation and other services, the location is convenient. We were well pleased ^_^”
Wendy
Mexico Mexico
“Close to eating areas and ADO. Breakfast included.”
Scott
Canada Canada
“We were looking to stay in Cancun one night before our flight home. Hotel Luma exceeded our expectations! The room was comfortable and very clean. The staff were friendly. The included breakfast was tasty. It is close to the ADO bus station....”
Kathryn
United States United States
“Location very near ADO bus station was great. Neighborhood felt like "real" Cancún rather than touristy area on the beach. Nearby fairly easy and inexpensive public bus out to the beach. Nights were a bit loud as there is a bar behind hotel, but...”
Noel
Mexico Mexico
“The rooms were very useful and functional, so it was a win to win”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast
  • Ambience
    Family-friendly

Amenities of Hotel Luma by Kavia

Great facilities! Review score, 8.2

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Daily housekeeping
  • Air conditioning

House rules

Hotel Luma by Kavia takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more and 3 nights or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Luma by Kavia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: 002-025-001869/2026

FAQs about Hotel Luma by Kavia