Maroma, A Belmond Hotel, Riviera Maya

–Excellent location – show map
+166 photos
Scored 9.9
Rated exceptional
  • Sea view
  • Garden
  • Pet friendly
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

About this property

Prime Beachfront Location: Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen offers direct beachfront access with stunning sea views. Guests enjoy a serene garden and terrace, perfect for relaxation. Spa and Wellness Center: The resort features a spa and wellness center, including a sauna and steam room. Massage services and wellness packages enhance the relaxation experience. Comfortable Accommodations: Rooms are equipped with air-conditioning, balconies, and private bathrooms. Additional amenities include mini-bars, free WiFi, and sea views. Dining Options: The family-friendly restaurant serves Mexican and international cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast, brunch, lunch, and dinner are available. Activities and Services: Guests can enjoy fitness classes, bike tours, and a business area. Free on-site private parking and concierge services are provided. Cancún International Airport is 24 mi away.

Couples in particular like the location – they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Belmond
Hotel chain/brand
Belmond

Property highlights

Top Location: Highly rated by recent guests (10.0)

Breakfast Info

Continental

Free Private Parking Available On Site

Activities:

  • Fitness center

  • Spa and wellness center

  • Ping-pong

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
1 sofa bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Junior
Mexico Mexico
“They let me check out at 7 pm. I’m sure this wouldn't have happened if they were fully booked, but I felt like royalty the whole time. The steak at Wooden is the best I’ve ever had. 💯”
Waqaar
United States United States
“Every part of our stay was perfect down to every last detail! The staff was incredibly friendly, helpful, and attentive—we didn’t have to lift a finger :)The staff literally took care of everything. Food was excellent in every regard and the...”
Anonymous
United States United States
“Wonderful experience in every way. The attentiveness of the staff, the authenticity of everyone we met, the excellent food, comfort of the room were all outstanding. But, the most special part of the experience was the subtle Mayan influence...”
Della
Switzerland Switzerland
“The welcome the kindness of the staff and their professionalism. The upkeep of the property the beautiful beach despite the so so weather the iconic Parrot 🦜 greeting us and the divine food ! Unique ! Love it”
David
United Kingdom United Kingdom
“The location is great and feels secluded, staff we’re all excellent. We had a beach side suite which was spacious and straight onto the beach. The best bed I think I’ve ever slept in!”
Jonathan
United States United States
“The service was fantastic. It rained at lot every day of our trip but the staff was so nice and accommodating we still had a great stay.”
Leon
United Kingdom United Kingdom
“Unrivaled service. There is not the word No in their vocabulary. The restaurants are exceptional and the setting is ideal. The place is perfect for relaxation and to switch off.”
Claudia
Italy Italy
“This is the best and most beautiful hotel we have ever been so far.. Everyone in the hotel is extremely caring and nice, food is amazing, every restaurant is unique, the level on detail is perfect! We can’t wait to go back! Special thanks to...”
Liliana
Mexico Mexico
“Uno de los mejores lugares donde nos hemos hospedado, la vista, la playa, la comida, el servicio no puede ser mejor, nos sentimos como en familia. Las actividades diarias imperdibles.”
Cardosi
Italy Italy
“Eleganza, cortesia e disponibilità del personale, servizi , dimensioni contenute”

Area info

Restaurants

4 Restaurants On Site
Casa Mayor
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Freddys Bar
  • Cuisine
    International
  • Open for
    Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Woodend
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambience
    Traditional
Bambuco
  • Open for
    Dinner • Cocktail hour

Resort facilities at Maroma, A Belmond Hotel, Riviera Maya

Great facilities! Review score, 10

Most popular amenities

  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast

House rules

Maroma, A Belmond Hotel, Riviera Maya takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
$129 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-005264/2025

FAQs about Maroma, A Belmond Hotel, Riviera Maya