Moon Palace Cancun - All Inclusive

–Great location - show map
+98 photos
Scored 8.4
Rated very good

Staff

8.9
  • Kitchen
  • Sea view
  • Garden
  • Swimming pool
  • Free Wifi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 7 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Buffet

Free private parking

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
1 twin bed
and
2 full beds
1 king bed
1 queen bed
or
1 twin bed
and
1 full bed
1 twin bed
and
2 full beds
and
1 king bed
1 twin bed
and
1 king bed
1 twin bed
and
1 king bed
1 king bed
1 twin bed
and
2 full beds
1 twin bed
and
1 king bed
2 full beds
1 king bed
1 king bed
1 twin bed
and
1 queen bed
2 king beds
2 king beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Melissa
United States United States
“Service is wonderful! So much for everyone. We have several restaurants we loved and would repeat more than once. Johnathan who works in noir and grand night club was amazing! He served us last year and took great care of us this year.”
Samantha
United States United States
“The restaurants were good, every single staff member was fantastic, and we had so much fun at the pool. The all inclusive even included the minibar in our room--which was especially great for the huge bottles of water they provided--and they also...”
Breiera
United States United States
“I love the suite very spacious, wonderful Jacuzzi tub, and breathtaking views. Loved the play room for the children . Most restaurants are good. Spa excellent”
Zainab
United States United States
“I loved the location and the staff and how organized it was!”
Marina
United States United States
“The food at restaurants was incredible. The live entertainment was enjoyable.”
Hillman
United States United States
“This is the best all inclusive my family n I have stayed in so far. The food was top tier, the staff was friendly and helpful, the facilities was well maintained and there was plenty to do to occupy our time. The late night vibes with the live...”
Linda
United States United States
“Location to the beach. The swimming pool was fantastic!”
Rufus
United States United States
“The restaurant options were amazing, and the pool, bars, and room services were all top-tier. Also, make reservations in advance to ensure little to no wait time.”
Jana
United States United States
“The property is very nice and family friendly. The staff is amazing.”
Ojo
United States United States
“The hotel was so neat the staff were friendly also the beach was clean my family had a great time I will sure visit again.”

Area info

Restaurants

11 Restaurants On Site
Gondola
  • Cuisine
    Italian • International
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Momo
  • Cuisine
    Sushi • Asian
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Bugambilias
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Pier 8
  • Cuisine
    Seafood • International
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan
Palapa Asadero
  • Cuisine
    International • Grill/BBQ
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan
Agra
  • Cuisine
    Indian
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan
Pepe´s Pizza - Brick oven pizza
  • Cuisine
    Pizza
  • Open for
    Brunch • Lunch
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan
Riviera Maya
  • Cuisine
    Mexican
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan
Trattoria
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambience
    Family-friendly • Romantic
  • Dietary options
    Vegetarian • Vegan
Smoked
  • Cuisine
    American • Tex-Mex • Grill/BBQ
  • Open for
    Lunch
  • Ambience
    Family-friendly • Modern
MOMO TEPPAN
  • Cuisine
    Japanese • Asian
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Resort facilities at Moon Palace Cancun - All Inclusive

Great facilities! Review score, 8.6

Most popular amenities

  • 7 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

Moon Palace Cancun - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
Free
4 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.

In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 002-025-002114/2026

FAQs about Moon Palace Cancun - All Inclusive