Moon Palace The Grand Cancun All Inclusive

–Great location - show map
+173 photos
Scored 8.3
Rated very good

Staff

8.5
  • Kitchen
  • View
  • Garden
  • Swimming pool
  • Free Wifi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 9 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 20 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
1 twin bed
and
2 full beds
1 twin bed
and
1 king bed
1 twin bed
and
2 full beds
and
1 queen bed
1 king bed
1 twin bed
and
2 full beds
1 king bed
1 twin bed
and
1 king bed
1 queen bed
2 full beds
2 full beds
1 sofa bed
1 king bed
2 full beds
2 full beds
1 queen bed
1 queen bed
2 king beds
2 king beds
1 sofa bed
1 queen bed
1 queen bed
1 king bed
1 king bed
1 sofa bed
1 queen bed
2 king beds
2 king beds
1 queen bed
1 queen bed
2 king beds
2 king beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Jade
United States United States
“So much to do for kids. The variety of restaurants.”
Amy
Mexico Mexico
“Cafe 24/7 - closeness of the room to main area. Comfort. All inclusive snacks and sodas mini bar - liquor if you wanted it. Something to do for everyone!”
Leslie
Canada Canada
“The staff were amazing. Everything was clean and beautiful. Loved walking the along the beach every morning, they keep the beach and walkways exceptional. Most of the food was delicious. I stuck with al cart or something made fresh in front of me...”
Angela
United States United States
“Exceeded our expectations. Habibi was by far our FAVORITE RESTAURANT! We did not want to leave.”
Manmohan
United States United States
“Food was great with so many options and staff was very welcoming.”
Milton
United States United States
“A lot of restaurant options; I loved the Grand Buffet. The main lobby bar is incredible, and the high ceilings and marble everywhere make it very elegant. There’s also plenty of entertainment for kids, specially the surfing in the water park.”
Joan
United States United States
“There are many dining options, multiple pools and enough activities to keep kids busy.”
Cristina
Mexico Mexico
“I truly loved my stay at Moon Palace, everything was wonderful, but the staff was exceptional!!”
López
Panama Panama
“Our stay at Moon Palace The Grand in Cancun was absolutely delightful—the quality of the amenities and food exceeded expectations, the staff's attention and warmth made us feel genuinely welcomed, and the room was a luxurious sanctuary where every...”
Festus
United States United States
“The spa was the best. The facilities were great. The staff were great.”

Area info

Restaurants

20 Restaurants On Site
THE GRAND BUFFET
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
JADE
  • Cuisine
    Asian
  • Open for
    Dinner
  • Ambience
    Family-friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LE CHÂTEAU (Adults Only)
  • Cuisine
    French
  • Open for
    Dinner
  • Ambience
    Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
TAVOLA
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
HABIBI (Lebanese Cuisine)
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
JC STEAKHOUSE
  • Cuisine
    Steakhouse
  • Open for
    Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CUSCO
  • Cuisine
    Peruvian
  • Open for
    Breakfast • Lunch
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CARIBEÑO
  • Cuisine
    Caribbean
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
CASA MIA
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LA CANTINA
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LOS TACOS-SNACK
  • Cuisine
    Mexican
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
SNACKS LA SELVA
  • Open for
    Lunch
  • Ambience
    Family-friendly
SNACK WATER PARK
  • Cuisine
    American
  • Open for
    Lunch
  • Ambience
    Family-friendly
JOE´S DECK BAR AND SNACKS
  • Cuisine
    American
  • Open for
    Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
UNIQUE BAR AND SNACKS ADULTS POOL
  • Cuisine
    American • Latin American
  • Open for
    Lunch
  • Ambience
    Modern
  • Dietary options
    Vegan
TAPAS AND VINO
  • Cuisine
    Spanish
  • Open for
    Cocktail hour
  • Ambience
    Modern
BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
BEACH CLUB - SNACK AND BAR
  • Open for
    Lunch
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
LOBBY BAR
  • Cuisine
    American
  • Open for
    Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegetarian
CIRCUS (Kids Food)
  • Cuisine
    International
  • Open for
    Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan

Resort facilities at Moon Palace The Grand Cancun All Inclusive

Great facilities! Review score, 8.5

Most popular amenities

  • 9 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 20 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

Moon Palace The Grand Cancun All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib always available
Free
3 years old
Crib always available
Free
Extra bed upon request
Free
4 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.

Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.

Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply.

All promotional benefits are subject to change or may be suspended at any time without prior notice.

These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 002-025-002113/2026

FAQs about Moon Palace The Grand Cancun All Inclusive