Krystal Cancun

–Excellent location – show map
+112 photos
Scored 7.8
Rated good

About this property

Beachfront Location: Krystal Cancun in Cancún offers direct beachfront access with stunning sea views. Guests can relax by the infinity swimming pool or sun terrace, while the lush garden provides a tranquil setting. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, mini-bars, and flat-screen TVs. Family rooms and interconnected rooms cater to all travelers, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Mediterranean, Mexican, and international cuisines in a traditional and romantic ambiance. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Leisure and Activities: Guests can enjoy yoga classes, aerobics, and a fitness room. The resort offers spa facilities, a kids' club, and a variety of entertainment options, including live music and cooking classes.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.3!

Breakfast Info

Buffet

  • Free Private Parking Available On Site

Activities:

  • Fitness center

  • Golf course (within 2 miles)

  • Fishing

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate a free account
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
2 full beds
2 full beds
1 king bed
2 full beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
1 queen bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Yomali
United States United States
“As soon as we stepped foot everyone greeted us with a smile. Check in and check out we’re super simple. Amenities were pretty good for the price that we paid. Love how it’s right in front of the ocean. The employeee Felipe was AMAZING. He helped...”
Hector
United States United States
“We had a great experience staying at this property. Everything was clean, comfortable, and very well organized. The staff was always friendly and helpful, which made our stay even more enjoyable. A special thank you to Aurora Ramos for her...”
Daphnee
Mexico Mexico
“I highly recommend that place for vacation. You will not regret your time nor your money 💯”
Wendy
United States United States
“I’ve been here before. I believe it’s a great value for the location. The elevators can be slow, all the employees I encountered were nice! The drinks, though never really seemed to have any booze in them. I never get the all-inclusive. I prefer...”
Rebecca
United States United States
“Great location. Not a huge resort, rooms restaurants and activities all manageable.”
Donella
Canada Canada
“The property was an older resort but right on the beach. The beach was lovely. The hotel was nice and the staff worked very hard to keep it clean. It was an all inclusive so for the right package you can get food and drinks. There was a good...”
Kalyb
Canada Canada
“I loved the location and pool area and overall was a really good deal. A couple of the restaurants were really nice!”
Fried
United States United States
“Everything staff location most off all that they have a Spa in the hotel”
Paris
Mexico Mexico
“The location is amazing. Their room service was also good.”
Karina
United States United States
“The property is great. The beach and facility are beautiful. The customer service is exceptional. Definitely upgrade to all inclusive if not the food is super expensive.”

Area info

Restaurants

4 Restaurants On Site
Hacienda el Mortero
  • Cuisine
    Mexican
  • Open for
    Brunch • Dinner
  • Ambience
    Traditional
Aquamarina
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Las Velas
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Mediterraneo
  • Cuisine
    Mediterranean
  • Open for
    Dinner
  • Ambience
    Romantic

Resort facilities at Krystal Cancun

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Krystal Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $172 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Restrictions for the all-inclusive plan:

Children from 0 – 4 for free.

Children from 5 – 12, additional fee USD 40.00

Children older than 13, additional fee USD 90.00

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $172 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 005-007-000112/2025

FAQs about Krystal Cancun