Name: Occidental at Xcaret Destination - All Inclusive
Address: Carretera Federal Chetumal- Puerto Juarez Km 282, 307, 77710 Playa del Carmen, Mexico, Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Quintana Roo, 77710, Mexico
Rating: 8.3

Sustainability certification

Occidental at Xcaret Destination - All Inclusive

–Great location - show map

+153 photos

View
Garden
Swimming pool
Free Wifi
Free parking
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping

About this property

Prime Beachfront Location: Occidental at Xcaret Destination in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, sun terrace, and lush gardens. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities. Family rooms and interconnecting rooms cater to all travelers, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Chinese, Italian, Japanese, Mexican, pizza, seafood, steakhouse, Thai, and international cuisines. Additional dining options include a pool bar and a kids' club. Leisure and Activities: Guests can enjoy spa facilities, a fitness center, tennis court, and waterpark. Activities such as snorkeling and yoga enhance the relaxing atmosphere.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court
Fitness center
Game room

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Deluxe Room 2 full beds or 1 king bed
Deluxe Concierge 2 full beds or 1 king bed
Junior Suite 2 queen beds
Royal Level Suite 1 queen bed
Royal Level Luxury 2 full beds or 1 king bed

Sustainability

This property has 1 third-party sustainability certification.

Green Globe Certification

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Zaragoza

United States

“So many nice features, very beautiful and most of the food was good.”

Rodrigo

United States

“Friendly staff and they were able to accommodate our ask to have the 2 rooms connected. They actually upgraded us to a suite, which was nice. The integration with nature and animals around everywhere is amazing. Our 3 kids loved it.”

Nicole

United States

“Beautiful resort. Buffets were clean and good selection and service. We loved seeing the different wildlife on the grounds.”

Virginia

United States

“Absolutely beautiful resort with so much to do! Loved all the wild life, the beautiful rooms! We especially loved our balcony. Pools were great, beach was lovely and great swimming for kids. We would love to come back!!”

Kimberly

United States

“We loved everything room, food, drinks, staff and location. Property is giant yet no way you can get lots because they have maps everywhere. A major plus is that it’s right next to Xcaert.”

Grisel

Germany

“It was beautiful with lots of animals. Food was great. We had an awesome family time”

Virginia

United States

“Resort was beautiful! Lots of food options, great pools and fun kids areas. So much incredible nature! We loved our stay!”

Jiaqi

Canada

“The property offers a unique combination of nature, culture, and luxury. The all-inclusive concept is elevated by access to multiple Xcaret parks, which made the experience feel immersive rather than just a resort stay. The service was attentive,...”

Rene

United States

“We loved the location, amenities, and the staff was extremely friendly and service was excellent!”

Lisa

United States

“All the amenities are terrific at Occidental at Xcaret Destination. The staff are all so pleasant and helpful. The proximity to Xcaret park is perfect for our stay. We went in every day and saw something new. Favorite staff: William Noh, Luchia...”

Area info

Restaurants

9 Restaurants On Site

Le Buffet

Open for
Breakfast • Lunch • Dinner • Cocktail hour

Restaurante Los Olivos

Cuisine
Italian
Open for
Dinner
Ambience
Family-friendly

Restaurante La Hacienda

Cuisine
Mexican
Open for
Dinner

Restaurante El Pescador

Cuisine
Seafood
Open for
Dinner

Restaurante D'Oriental

Cuisine
Chinese • Japanese • Thai
Open for
Dinner

Restaurante Steak House

Cuisine
Steakhouse
Open for
Dinner
Ambience
Family-friendly

Restaurante La Piazza

Cuisine
Pizza
Open for
Dinner

Restaurante Pacos Tacos

Cuisine
Mexican
Open for
Dinner

Club de Playa

Cuisine
International
Open for
Breakfast • Lunch
Ambience
Family-friendly

Resort facilities at Occidental at Xcaret Destination - All Inclusive

Great facilities! Review score, 8.5

House rules

Occidental at Xcaret Destination - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 11:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years

Crib upon request

Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed.

The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge.

24 Hour All Inclusive

Please note that children from 0 to 1 years old can stay for free.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 009-025-000518/2026