Hotel Colonial Playa del Carmen

–Great location - show map
+111 photos
Scored 7.9
Rated good

Great location!

8.9
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms
  • Baggage storage
  • Elevator
  • Facilities for disabled guests

About this property

Comfortable Accommodations: Hotel Colonial Playa del Carmen in Playa del Carmen offers air-conditioned rooms with private bathrooms, work desks, and free toiletries. Each room includes a TV and free WiFi, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a year-round outdoor swimming pool and free WiFi in public areas. Additional amenities include a paid shuttle service, elevator, 24-hour front desk, full-day security, tour desk, and luggage storage. Dining Experience: An à la carte breakfast is served daily, featuring warm dishes and fresh fruits. The on-site restaurant provides a variety of dining options for guests. Prime Location: Located in the city center, the hotel is a 6-minute walk from Playa del Carmen Beach and 1640 feet from the ADO International Bus Station. Nearby attractions include Xel Ha and Xcacel-Xcacelito, each approximately 28 mi away. Cozumel International Airport is 21 mi from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 8.9

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Availability

Select dates to see this property's availability and prices

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Number of guests
 
2 full beds
1 king bed
1 full bed
2 twin beds
3 twin beds
2 full beds
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Jessica
United States United States
“This is a great spot to stay. Everything is close.”
Gurminder
United States United States
“Affordable clean and close to attractions restaurants etc.”
Maricela
United States United States
“Staff was professional, accommodating, and helped out with local recommendations.”
Mariana
Ukraine Ukraine
“The hotel is located a few minutes walk from the sea, bus station and 5th Avenue. The staff is friendly, especially one of the security guards. The price is equal to the quality.”
Christopher
Canada Canada
“Stayed at Hotel Colonial in Playa del Carmen and had a great experience overall. The location is one of the biggest highlights just a short walk to Quinta Avenida and the beach, which made it really convenient to explore, eat, and enjoy the...”
Ruth
Panama Panama
“I loved the location. It was near the 5th avenue , the ADO bus station was walking distance as well. The restaurant is amazing, food is delicious and the servers are very nice. The breakfast is worth it.”
Moreno
United States United States
“Everything is within walking distance and the room was large and comfortable. Since the hotel is part of the Kavia group, I was able to go to Hotel del Carmen’s rooftop bar for free. They have an elevator and a nice pool.”
Darryl
Australia Australia
“Excellent place to stay in Playa del Carmen, close to the main drag but far enough away to be quiet! Spotlessly clean room. Attentive staff. A very appealing pool gave great ambience.”
Cuevas
United States United States
“A female staff at the front counter was courteous and very helpful. The pool is very nice. The hotel's location is walking distance to several points of interest.”
Wendolyn
Costa Rica Costa Rica
“The room was very comfy, they were clean, it had a mini fridge which was amazing, it also had a little stove and faucet. Betsa was amazing, she was very helpful and gave us recommendations.”

Hotel area info

Amenities of Hotel Colonial Playa del Carmen

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning

House rules

Hotel Colonial Playa del Carmen takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
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The fine print

Must-know information for guests at this property

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

An official ID must be physically presented upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Colonial Playa del Carmen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-004914/2025

FAQs about Hotel Colonial Playa del Carmen