Hotel Plaza Kokai Cancún

–Great location - show map
+44 photos
Scored 7.9
Rated good

Great location!

8.8
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer. All of the guest rooms are comfortably furnished and well presented and offer the business or leisure traveler all the facilities one may need. With downtown Cancun on your doorstep, the shopping centers and delights of the city are all easy accessible.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Terrace
Kavia Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.8)

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Kennon
United States United States
“Convenient location close to ADO station I really enjoyed the pool. They did keep the grounds clean every day and the restaurant next-door is excellent.”
Stefan
Czech Republic Czech Republic
“Close to the ADO bus station and Soriana supermarket. Big comfortable room. Small pool. Restaurant with breakfast on site.”
Alexandra
Canada Canada
“Great staff, clean rooms, delicious chilaquiles and fruit in the restaurant. Great value for the price, we would stay there again.”
Majid
Canada Canada
“Great location in Cancun, very close to the ADO bus terminal! The hotel was comfortable and very clean, and the staff were amazing—friendly, helpful, and welcoming. I really enjoyed my stay and would definitely come back!”
Harshana
United States United States
“Great comfortable place to stay at a great price and explore downtown. Well kept, clean hotel.”
Kimberly
United States United States
“It was all in great shape! The staff were nice. The pool was great just wish it wasnt so deep for us short folks. I would definitely be back. Wish the rooms had a mini fridge and microwave. I also wanted free breakfast but that didnt come with the...”
Deion
United States United States
“The staff was very nice and helpful and the Uber drive to the Cancun entertainment strip is cheap.”
Tyler
United States United States
“An excellent stay for nearly two weeks at this hotel for me. Coming from U.S. I can see good value and this place has it all in that sense. It is a great place for long or short and I will definitely return to here in the future.”
Miguel
Peru Peru
“Location, cleanness and the staff was very nice. And the view from the terrace is beautiful.”
Sonia
Germany Germany
“Great location if you're traveling by bus. We just stayed the first night we arrived in Cancun. It took us a few hours to get out of the airport but the reception was open until late and we had no issues checking in. There's a huge supermarket...”

Hotel area info

Restaurants

1 Restaurant On Site
EL CAMAROTE MESON ESPAÑOL
  • Cuisine
    American • Mexican • Spanish • Local • International • European
  • Dietary options
    Dairy-free

Amenities of Hotel Plaza Kokai Cancún

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Terrace

House rules

Hotel Plaza Kokai Cancún takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Extra bed upon request
Free
Crib upon request
Free
5+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

License number: 002-025-001875/2026

FAQs about Hotel Plaza Kokai Cancún