Riu Palace Riviera Maya - All Inclusive

–Excellent location – show map
+89 photos
Scored 9.1
Rated wonderful

Excellent location!

9.5
  • Sea view
  • Garden
  • Swimming pool
  • Free Wifi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

About this property

Prime Beachfront Location: Riu Palace Riviera Maya in Playa del Carmen offers direct beachfront access with stunning sea views. Guests enjoy a year-round outdoor swimming pool, lush gardens, and a terrace for relaxation. Exceptional Facilities: The resort features spa facilities, a fitness center, and a children’s pool. Additional amenities include a lounge, public bath, beauty services, and a 24-hour front desk. Free WiFi is available throughout the property. Dining Experience: A family-friendly and romantic restaurant serves Italian, Japanese, Mexican, and international cuisines. Breakfast includes champagne, local specialties, warm dishes, and fresh pastries. Highly rated for its attentive staff and excellent room cleanliness. Nearby Attractions: Playacar Beach is an 8-minute walk away, while Cozumel International Airport is 21 mi distant. Other points of interest include Xel Ha (29 mi) and Xcacel-Xcacelito (28 mi).

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 5 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 7 restaurants
  • Spa and wellness center
  • Bar
RIU Hotels & Resorts
Hotel chain/brand
RIU Hotels & Resorts

Property highlights

Located in the top-rated area in Playa del Carmen, this property has an excellent location score of 9.5!

Breakfast Info

American, Buffet

Free Private Parking Available On Site

Activities:

  • Fitness center

  • Spa and wellness center

  • Playground

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
or
2 full beds
1 queen bed
or
2 full beds
1 queen bed
1 queen bed
2 king beds
1 sofa bed
2 king beds
1 sofa bed
Junior Suite Superior - Elite Club
2 queen beds
or
1 king bed
Junior Suite Ocean View - Elite Club
2 queen beds
or
1 king bed
Suite - Elite Club
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Eugene
United States United States
“Fantastic resort that exceeded our expectations easily! Beautiful and superbly run place with excellent, friendly, and helpful staff!”
Chad
United States United States
“Staff were awesome! Steak house was good. Breakfast buffet is pretty good. Dinner buffet (one night at least) was really good (the restaurants were decent). It’s cool to be able to go to different RIU resorts nearby to mix things up a little. ...”
Alexander
United States United States
“All of the staff were friendly and accommodating of our requests. Drinks were well made and the restaurants were delicious. Room was quiet and spacious.”
Nicole
United States United States
“The beach is beautiful! The property is lovely and the room size was perfect for us. Every staff member we came in contact with was so kind and helpful. The food was good but not the best. (Restaurants are better than the buffets). The beds were...”
Brett
Canada Canada
“The hotel and location were fantastic but when it comes right down to it, the people they have working at that hotel are the reason I would go back! They were absolutely fantastic especially Claudia at the bar inside the hotel. She was amazing...”
Rosana
Brazil Brazil
“The hotel is all inclusive, the food were excellent Extremely clean and organized in all aspects Safety, you were able to walk to Playa del Carmen downtown Beach was clean, blue sea and comfortable sun-chair”
Hyde
United States United States
“The entire staff was excellent. Everywhere we went we were greeted with a smile and great attitude, which made our stay so wonderful. There was a great variety of food at each buffet along with a nice choice of restaurants. The grounds were...”
Hua
Malaysia Malaysia
“Booked a seaview room, we had a great balcony view overlooking the pools and the beach (they do not have any rooms facing the sea directly though). Room was clean and comfy with complementary alcoholic drinks. Clean and relaxing beach, can be...”
Monica
United States United States
“Well maintained. Excellent staff. Great beaches and are very accessible to our rooms. Excellent food and choices of it. Service a 10 out of 10.”
Balazs
Hungary Hungary
“First of all I'm not in favor of All Inclusive hotels. There are a few things I dislike about them. Such as: poor quality of food and watered unlabeled drinks, non behaving crowds everywhere and the towel wars in the morning to reserve your place...”

Area info

Restaurants

7 Restaurants On Site
Don Rafael
  • Cuisine
    International
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly
Il Portico
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
Yashima
  • Cuisine
    Japanese
  • Open for
    Dinner
Krystal
  • Open for
    Dinner
  • Ambience
    Romantic
Agave
  • Cuisine
    Mexican
  • Open for
    Dinner
Chilis
  • Open for
    Breakfast • Lunch • Dinner • High tea
Pepe's Food Snacks
  • Open for
    Lunch

Resort facilities at Riu Palace Riviera Maya - All Inclusive

Great facilities! Review score, 9.4

Most popular amenities

  • 5 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 7 restaurants
  • Spa and wellness center
  • Bar

House rules

Riu Palace Riviera Maya - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.

The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of MXN $32.57 Per Room Per Night

The property will charge the full amount of the stay for guests with an early departure

If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will apply

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-003666/2025

FAQs about Riu Palace Riviera Maya - All Inclusive