About this property

Comfortable Accommodations: Hotel Santa Maria in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a shower, TV, and free toiletries. Exceptional Facilities: Guests can relax on the sun terrace or in the garden. The hotel features a 24-hour front desk, daily housekeeping, and free on-site private parking. Additional amenities include a mini-bar, microwave, and wardrobe. Prime Location: Located 12 mi from Cancún International Airport, the hotel is near attractions such as Cancun Bus Station (15-minute walk), Cancun Government Palace (1.1 mi), and Parque las Palapas (1 mi). Guests appreciate the attentive staff, room cleanliness, and convenient location.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
2 full beds
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Nelson
Mexico Mexico
The receptionist guy was so kind and gentle, I recommend the place
Juraj
Czech Republic Czech Republic
24 hours reception - very useful for travelers Staff very friendly Clean room
Fabiola
Mexico Mexico
Lugar céntrico, personal amable y atento, limpieza super buena, conexión a wifi estable
Maelle
France France
Très bien pour passer la première après le long vol, proche de l’aéroport.
Carlos
Colombia Colombia
Económico, y ubicado cerca a comercio, es un lugar para quien busca un lugar para descansar y las actividades se programan fuera.
Scasctillo
Mexico Mexico
Las instalaciones y el personal muy atento y amable
Nicolás
Mexico Mexico
Tiene un árbol enorme en medio de las escaleras y una enredadera de “telefono” alrededor de el árbol, las escaleras y los pasillos, las instalaciones muy lindas en color y fachada
Laura
Colombia Colombia
-El personal del hotel fue muy amable. -El estacionamiento estuvo perfecto, tienes el vehículo cerca, bajo techo y hay reja para dar más seguridad. -Justo en frente del hotel, pasas la calle y hay un restaurante de tacos delicioso y barato....
Nadia
Mexico Mexico
La ubicación, que tenía un buen estacionamiento dentro del hotel y la cama comoda
Silvia
Mexico Mexico
La habitación muy bonita y cómoda.el colchón está duro.pero todo los demás muy bien

Hotel area info

Amenities of Hotel Santa Maria

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Garden
  • Air conditioning

House rules

Hotel Santa Maria takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that alcohol consumption is prohibited at the property.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Santa Maria of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: 002-025-001877/2026

FAQs about Hotel Santa Maria