Serenity Hotel Boutique By Alsol

–Excellent location – show map
+94 photos
Scored 8.1
Rated very good

Excellent location!

9.1

About this property

Elegant Accommodations: Serenity Hotel Boutique By Alsol in Playa del Carmen offers 5-star comfort with spacious rooms and modern amenities. Guests enjoy free WiFi, air-conditioning, and private bathrooms with free toiletries. Exceptional Facilities: The hotel features a rooftop swimming pool, sun terrace, and a family-friendly restaurant serving Mexican cuisine. Additional facilities include a bar, outdoor seating area, and live music. Prime Location: Located in the city center, the hotel is a 7-minute walk from Playa del Carmen Beach and 1.2 mi from the ADO International Bus Station. Nearby attractions include the Church of Guadalupe and Cozumel International Airport, 22 mi away. Guest Satisfaction: Highly rated for room comfort, size, and convenient location, the hotel ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • Bar

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 sofa bed
and
1 queen bed
1 full bed
and
1 sofa bed
2 twin beds
and
1 sofa bed
1 sofa bed
1 sofa bed
and
1 queen bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Tuana
United States United States
“The location was in walking distance to shopping, eating, etc”
Vanessa
Canada Canada
“The rooftop pool was great The room size was awesome, with the double balcony. The bartender at the rooftop pool was very nice!”
Luz
United States United States
“Breakfast was very simple but delicious. The staff are very friendly. Our bed was so comfortable. Our overall experience was awesome. Would come back with our kids. 5th avenue wasn’t far at all. They also have events. We were there for salsa...”
Jeremy
United States United States
“Great hotel. Size of room is good and well located in Playa. Only 5min walk from the beach and lots of restaurants around. Balcony is a nice touch and pool is great. Staff is very attentive. Would stay here again.”
Melissa
United States United States
“For the price point this was an excellent place! The room was massive and very clean, I had my cat with me and they accommodated her so nicely. The WiFi was fast and the place was super quiet, I slept very well in the massive and comfortable bed! ...”
Larissa
United States United States
“Close to beach, restaurants, beds are comfy and rooftop pool”
Alessio
France France
“All was great, from the location, to the fully equipped room where you can spend one week, to the super gentle staff”
Brian
Sweden Sweden
“Very nice hotel. We stayed 6 nights in an one bedroom suit, and it was our best hotel in our whole Mexico trip. Clean hotel, far from the chaotic part. Very good breakfast. Friendly staff. very comfort. The parking garage is very good.”
Deborah
Australia Australia
“It was very clean and the facilities were well thought out. Our included breakfast was good and the swimming pool area was excellent. All the staff, but especially the manager Jorge, were super helpful.”
Peter
Canada Canada
“Staff was very friendly and very good. Hotel was still new so everything worked well. roof top pool was great. hotel did not have a gym which would be a bonus and make the stay even better. Maria the maid was excellent and Maria at the front desk...”

Hotel area info

Restaurants

1 Restaurant On Site
Mexik
  • Cuisine
    Mexican
  • Open for
    Breakfast
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

Amenities of Serenity Hotel Boutique By Alsol

Great facilities! Review score, 8.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • Bar

House rules

Serenity Hotel Boutique By Alsol takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 2:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serenity Hotel Boutique By Alsol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Serenity Hotel Boutique By Alsol