About this property

Prime Location: Syrena Luxury Caribbean in Playa del Carmen offers a central position with Playa del Carmen Beach an 8-minute walk away. Nearby attractions include ADO International Bus Station less than 0.6 mi and Playa del Carmen Maritime Terminal a 13-minute walk. Cozumel International Airport is 21 mi from the property. Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness center, sun terrace, and tennis court. Free WiFi is available throughout the aparthotel. Additional amenities include a lounge, fitness room, and children’s pool. Comfortable Accommodations: Rooms feature sea views, air-conditioning, balconies, and kitchenettes. Amenities include bathrobes, streaming services, washing machines, and private entrances. Family rooms and a games room cater to all guests. Nearby Attractions: Playa del Carmen Maritime Terminal offers a variety of activities such as pub crawls, walking tours, and bike tours. Xel Ha is 29 mi away, while Xcacel-Xcacelito lies 28 mi from the property.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.3!

  • Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Anna
Germany Germany
Very comfortable concept, close to restaurants, beach, restaurants, grocery store, ADO bus terminal. There is nice roof terrace with panoramic pool, garage underground. Studio is fully equipped, all kind of cutlery, cooking ware, toaster, kettle,...
Liam
Mexico Mexico
Beautiful property with nice finishes and amenities. Quality build. The apartment itself is well equipped and comfortable. Easy to use AC and TV. I liked that the room had a water filter but I would recommend checking the filter to see if it needs...
Manish
Netherlands Netherlands
Amazing location close by the beach, but also restaurant(s), bars, a 24/7 open Wallmart. The room felt as if we were living in our own apartment. The swimming pool area is also nicely located on the roof. The parking garage is also easily...
Michael
United States United States
The studio was very clean with quite new construction. The rooftop area and pool were quite nice, with a shower and some shade for the loungers. The filtered water dispenser in the kitchenette was very convenient over having to buy jugs. The...
Diana
Mexico Mexico
Amazing location and customer service from Mr. Andrea! He was responsive throughout my stay and offered solutions to my concerns! I
Patel
United Kingdom United Kingdom
We enjoyed the location it was very central to everything happening around us and not to far of a walk to the beach. The place itself was very clean and the facilities were amazing with the pool available on the top floor.the host was absolutely...
Aljaž
Slovenia Slovenia
Everything was fine. Location, apartment and pool were great. Only we were unlucky and lift didn’t work dor whole week, bit it didn’t bother us so much.
Anna
United Kingdom United Kingdom
Excellent, well equipped and very clean accommodation. It had everything you needed! Would definitely recommend to anyone visiting Playa del Carmen. Well done to the owner for such a great place.
Harm
Spain Spain
Beautiful studio, great rootop with nice pool, very good gym and excellent location.
Melanie
United States United States
Cleanliness Rooftop with pool and tables/chairs Apartment well equiped and decorated

Managed by Andrea Luxury Caribbean

Company review score: 8.8Based on 117 reviews from 6 properties
6 managed properties

Company info

Passionate about travel, I have a deep understanding of what guests look for when booking a holiday home. With over 10 years of experience in managing vacation rentals and luxury properties, my goal is to provide a high-quality stay, ensuring comfort, attention to detail, and exceptional service. To enhance the guest experience, I also run a professional travel agency with multilingual guides, organizing customized tours to introduce visitors to the local culture, traditions, and the stunning beauty of the Caribbean. I am always available to assist and make every stay unique and unforgettable.

Property info

Syrena Luxury Caribbean is perfectly located in the center of Playa del Carmen, within walking distance of the beach and the famous 5th Avenue. The building offers 24/7 security and a reception always available, and features a rooftop with a solarium and sea view pool, a gym equipped with new equipment, a relaxation and dining area with two BBQs. From the rooftop, you can enjoy an incredible sunset view. The apartment offers all the comforts you need to make the most of your Caribbean vacation. You will have a queen-size bedroom and a queen-size sofa bed, each with respective full bedding, bathroom towels, and dedicated pool towels. For your comfort: self check-in thanks to the electronic handle, air conditioning, dehumidifier, and double fan. For your safety, there is a smoke and carbon monoxide sensor. We provide natural bath products, such as shampoo and liquid soap for the body. In the kitchen, you will find free drinking water, as well as everything you need to dine comfortably inside the apartment or outdoors on the equipped terrace. You will have a refrigerator, freezer, microwave oven, coffee maker, kettle, toaster, dishes, cutlery, water glasses, wine glasses, frying pans, pots, and various containers for 4 people. For added convenience, you will also find a safe, hairdryer, iron and ironing board, and cleaning products for long stays. Additionally, there is a private covered parking available. For all our guests, we organize the best tours to explore the area, offering an exclusive 15% discount. For any other needs, the staff and administration are always available to assist you. See you soon!

Neighborhood info

Syrena Luxury Caribbean is located in the heart of Playa del Carmen, one of the most vibrant and popular tourist destinations on the Riviera Maya. This neighborhood offers the perfect mix of tranquility and excitement, with easy access to the famous 5th Avenue, a lively street filled with shops, restaurants, cafes, bars, and nightclubs. The area is just a short walk from the beach, where guests can enjoy the crystal-clear waters of the Caribbean. Playa del Carmen is also known for its cosmopolitan atmosphere and vibrant cultural scene, with events and activities for all tastes. Additionally, the neighborhood is well-connected by public transportation, allowing easy access to explore the natural and historical beauty of the area, such as cenotes, Mayan ruins, and local theme parks. With its central location, Syrena Luxury Caribbean is the ideal base for those who want to explore the wonders of Playa del Carmen, enjoy its nightlife, and experience a vacation filled with both relaxation and fun.

Languages Spoken

English,Spanish,Italian

Area info

Amenities of Syrena Luxury Caribbean - Heart of Playa del Carmen - Sea Views

Great facilities! Review score, 9.3

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace

House rules

Syrena Luxury Caribbean - Heart of Playa del Carmen - Sea Views takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to $200 after check-out, according to this property's Damage Policy.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
$59 per stay

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Syrena Luxury Caribbean - Heart of Playa del Carmen - Sea Views of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

If you cause damage to the property during your stay, you could be asked to pay up to $200 after check-out, according to this property's Damage Policy.

License number: 08215678

FAQs about Syrena Luxury Caribbean - Heart of Playa del Carmen - Sea Views