Terasu Riviera Maya Hotel & Spa, en Xcaret

–Great location - show map
+68 photos
Scored 9
Rated wonderful

Staff

9.8

About this property

Elegant Accommodations: Terasu Riviera Maya Hotel & Spa in Playa del Carmen offers luxurious rooms with air-conditioning, balconies, and private bathrooms. Each room includes a kitchenette, mini-bar, and free WiFi, ensuring a comfortable stay. Exceptional Facilities: Guests enjoy spa facilities, a year-round outdoor swimming pool, and a lush garden. The hotel provides free bicycles, a terrace, and an outdoor dining area, perfect for relaxation and leisure. Dining Experience: The on-site restaurant serves dinner, offering a variety of delicious meals in a welcoming atmosphere. Additional amenities include yoga classes, cycling, and a tour desk, catering to diverse interests. Prime Location: Located 5 mi from Playa del Carmen Maritime Terminal and ADO International Bus Station, the hotel is 17 mi from Cozumel International Airport. Nearby attractions include Xel Ha (25 mi) and Xcacel-Xcacelito (24 mi).

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness center
  • 24-hour front desk
  • Terrace

Property highlights

Top Location: Highly rated by recent guests (8.6)

FREE parking!

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
1 queen bed
1 sofa bed
1 king bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Yiru
United States United States
“The staff there is very helpful. They make you feel welcomed and taken good care of. Special thanks to Felando for his services during our stay.”
Anna
United States United States
“Amazing Hidden Gem. The staff is Excellent and Helpful. Hidden in the Jungle. Monkeys are a part of the experience.”
Ian
United States United States
“We stayed here after dining at Restaurante Ha' in the Hotel Xcaret. It was a 10 minute, MX$400 taxi ride from Xcaret. The hotel is in a small area carved out of the jungle. There are not many rooms. They are comfortable and, most importantly, very...”
Shannon
United States United States
“Staff was so willing to help us enjoy interactions with the monkeys. We were loaded up with bananas and advise. Monkeys were a full time entertainment. We highly recommend this hotel and plan to return next year. Very close to Playa del Carmen and...”
Jared
United States United States
“Very nice quiet tranquil and cozy hotel super close to all xcaret parks. Staff were very nice and trustworthy and breakfast was delicious.”
Brooke
United States United States
“Helpful, friendly staff. Perfect location for a family to visit Explor and Excaret. Small pool and delicious dinner menu. Basic breakfast menu included: scrambled eggs or omelette. Would recommend!”
Orpaz
United States United States
“Everything is amazing, staff, food, location, beautiful consept 😍”
Lisa
United States United States
“The setting, size of hotel, breakfast & the best part was the surprise visit from the monkeys.”
Oriana
Austria Austria
“The room was beautifully designed, had all the necessities including a kitchenette and the hotel had hammocks and a pool. On top of that, the monkeys that visited the hotel grounds daily were the highlight of the stay! We could feed them on the...”
Smith
United States United States
“Breakfast was okay. Location is great if you plan to visit the Xcaret parks.”

Hotel area info

Restaurants

1 Restaurant On Site
Emilio's
  • Open for
    Dinner

Amenities of Terasu Riviera Maya Hotel & Spa, en Xcaret

Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness center
  • 24-hour front desk
  • Terrace

House rules

Terasu Riviera Maya Hotel & Spa, en Xcaret takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please note that the restaurant is open from 06:00 until 22:00 daily.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-007653/2026

FAQs about Terasu Riviera Maya Hotel & Spa, en Xcaret