The Carmen Hotel - Ocean Front

–Excellent location – show map
+68 photos
Scored 7.7
Rated good

Excellent location!

9.2
  • Sea view
  • Swimming pool
  • Free Wifi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms

About this property

Prime Location: The Carmen Hotel - Ocean Front in Playa del Carmen offers a beachfront setting with Playa del Carmen Beach just yards away. Nearby attractions include ADO International Bus Station (6-minute walk) and Playa del Carmen Maritime Terminal (2297 feet). Cozumel International Airport is 22 mi from the property. Exceptional Facilities: Guests enjoy a private beach area, rooftop swimming pool, sun terrace, restaurant, bar, and free WiFi. Additional amenities include a elevator, 24-hour front desk, outdoor seating, full-day security, room service, tour desk, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, balconies with sea views, private bathrooms, work desks, free toiletries, showers, and TVs. Additional amenities include terraces, baths, coffee machines, and sofas. Dining Experience: The modern restaurant serves international cuisine with vegetarian options. Breakfast is available à la carte, featuring cheese. Outdoor seating enhances the dining experience.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Private beach area
Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.2

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Availability

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1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Monika
Canada Canada
“Location is fantastic , staff are very helpful, the room and hotel is nice and clean.”
Charity
United States United States
“It was modern, nice roof top pool and bar. The rooms are beautiful, and right by the action.”
Melissa
United States United States
“I like that this property was right on the beach but also around the corner from 5th Ave. where all the restaurants and shops were accessible. Their rooftop was really nice with a beautiful view! The rooms were a great size, lots of space and...”
Tracy
Canada Canada
“The rooftop bar was fantastic! Our room was also beautiful, with a great view.”
Dobson
Canada Canada
“The location was great. The staff were wonderful. Food at the restaurant was good.”
David
United States United States
“Right on the beach . Beautiful views . Really good location for nightlife and food .”
Steven
United States United States
“Nice property, good location, beach access, ocean views, modern, clean, reasonably priced, Mina at front desk, and other staff, were all helpful. We would return”
Cherryl
United States United States
“The location is wonderful. Great view of the ocean.”
Alf
Colombia Colombia
“we love the views, I love the good price; I absolutely love the comfort of the rooms, time; we want to go back soon with my family and friends; we will recommend to our family; MUCHAS GRACIAS TOD DE PRIMERA DESEAMOS VOVER CON MI ESPOSA Y MI...”
Dante
United States United States
“The location is amazing close to everything and beach front. The rooms are big and comfortable.”

Hotel area info

Restaurants

2 Restaurants On Site
Deck 5
  • Cuisine
    International
  • Open for
    Breakfast
  • Ambience
    Modern
Sand Bar Beach House
  • Cuisine
    International
  • Ambience
    Modern
  • Dietary options
    Vegetarian

Amenities of The Carmen Hotel - Ocean Front

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Private beach area

House rules

The Carmen Hotel - Ocean Front takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Carmen Hotel - Ocean Front of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 008-007-007241/2025

FAQs about The Carmen Hotel - Ocean Front