The Quetzal

–Excellent location – show map
+102 photos
Scored 9.4
Rated wonderful

Staff

9.9

About this property

Elegant Accommodations: The Quetzal in Cancún offers adults-only bed and breakfast accommodations with private bathrooms, air-conditioning, and garden views. Each room includes a work desk, dining area, and free WiFi. Exceptional Facilities: Guests enjoy a sun terrace, garden, and a year-round outdoor swimming pool. Additional amenities include a lounge, coffee shop, and outdoor seating area. Free on-site private parking is available. Comfortable Comforts: Rooms feature bathrobes, hypoallergenic bedding, and free toiletries. Breakfast options include American, vegetarian, vegan, and gluten-free. The property offers a 24-hour front desk, concierge service, and tour desk. Prime Location: Located 11 mi from Cancún International Airport, The Quetzal is an 8-minute walk from Cancun Bus Station and near attractions such as Parque las Palapas (656 feet) and Cancun Culture Center (15-minute walk).

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Laundry

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Breakfast to go

Free Private Parking Available On Site

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Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Veronica
United States United States
“The property was absolutely stunning! The inside of the property was very clean and thoughtfully decorated with plants and local flare. The pool was refreshing and very well maintained.”
Diaz
Colombia Colombia
“Son muy amables, el desayuno delicioso, y están para ayudarte en lo que necesites. Muchas gracias.”
St
United States United States
“Secluded and private. The Quetzel and family run and they cater to your every need.”
Jennifer
United States United States
“Really thoughtfully designed, great bed. I loved watching birds from the pool.”
Rachael
New Zealand New Zealand
“We loved our stay at the Quetzal! It's a short walk from the ADO bus station, and near a lively square with local music, food carts, stalls, and restaurants. Simon was a wonderful host, and incredibly helpful with recommendations on places to eat...”
Amarnani
Mexico Mexico
“If you want to feel at home while you’re staying at a hotel, this is the place for you!”
Elsie
United States United States
“This is a quirky guesthouse with a bohemian vibe run by wonderful people who will serve you an awesome breakfast with great coffee. Our room was clean and quiet, and the bed was super comfortable.”
Serdilan
France France
“Delicious and colorful breakfast, clean & comfortable rooms and a very welcoming staff. It feels like a family home. Stairs to go to the rooms upstairs are a bit narrow and steep, but they helped with the luggage without issues. It's located in...”
Africiafitemia
United States United States
“The location was great right in the heart of the centro. There were al lot of restaurants to choose from however because of the time of my arrival, most were closing. There is a nice pice right in front of the building and it felt safe to be...”
Karla
United States United States
“Lovely staff, comfortable and clean rooms and overall a great experience!”

Area info

Amenities of The Quetzal

Great facilities! Review score, 9.3

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
  • Laundry

House rules

The Quetzal takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
Check-in is only possible for guests between 18 and 70 years old
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quetzal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

License number: 002-005-001487/2026

FAQs about The Quetzal