About this property

Prime Beachfront Location: Holiday Inn Club Vacations Royal Haciendas All Inclusive in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy a swimming pool with stunning views, a sun terrace, and a fitness center. Comfortable Accommodations: Rooms feature air-conditioning, balconies, private bathrooms, and modern amenities. Family rooms and kitchenettes cater to all needs, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Chinese, Japanese, Mediterranean, Mexican, Thai, international, and Cantonese cuisines. Breakfast includes warm dishes and fresh fruits. Additional facilities include a bar, tennis court, and free WiFi. Nearby Attractions: Playa del Carmen Beach is just a few steps away, and Cozumel International Airport is 24 mi from the hotel. Guests can enjoy yoga classes, bike tours, and aerobics.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

  • Top Location: Highly rated by recent guests (8.4)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
2 twin beds
and
1 king bed
2 full beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
and
2 sofa beds
2 full beds
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Indira
India India
We had an amazing stay at this all-inclusive resort! The food and drinks were excellent, and the staff were incredibly friendly and welcoming. Everything exceeded our expectations, and the hospitality was outstanding. We highly recommend this...
John
United States United States
Location was good, transportation to and from the airport was very easy, food very good
Behzad
Canada Canada
The Doctor Omar at the hotel medical center was great. He painterly took care of our sick child. Food was great. Although we travelled during high season, the hotel facilities and pool were adequate to serve the guests.
John
Chile Chile
Food was excellent, better than expected. Clean, large rooms. Reservation-only restaurants were also great. Great pools.
Jessica
United States United States
Pool was great. Different activities everyday for adults and kids. Great energy. Well maintained.
Gary
Canada Canada
Oceanside room was wonderful. Staff were hardworking and very friendly. Food was excellent too. Suite was great value.
Heather
United States United States
The staff was awesome. They were very welcoming and attentive to our needs and likes. The property is along a stretch of the coast that has very large amounts of seaweed but the company has mitigated its impact with barriers off shore. The ocean...
Mary
United States United States
Exelente lugar para unos dias relajados en ambiente familiar.
David
United States United States
Beautiful hotel with everything you need for a family stay. Two pools with easy beach access, great casual dining, and two fine dining restaurants (reservations required)—Los Murales was a standout. The beachside cabana breakfast had a bit of...
Leslie
United States United States
Great location and great amenities with tasty food.

Hotel area info

Restaurants

3 Restaurants On Site
Los Murales
  • Cuisine
    Mediterranean • Mexican • International
  • Open for
    Dinner
  • Ambience
    Traditional
Kinoko
  • Cuisine
    Cantonese • Chinese • Japanese • Thai
  • Open for
    Dinner
  • Ambience
    Traditional
La Palapa del Sol
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional

Amenities of Holiday Inn Club Vacations Royal Haciendas All Inclusive

Great facilities! Review score, 8.9

Most popular amenities

  • 6 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

Holiday Inn Club Vacations Royal Haciendas All Inclusive takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Early departure policy: No refunds will be given for any cancelation or modification made after check-in.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 008-013-002459/2025

FAQs about Holiday Inn Club Vacations Royal Haciendas All Inclusive