Hotel Universo

–Excellent location – show map
+30 photos
Scored 8.3
Rated very good

Excellent location!

9.1

Conveniently located in historic downtown Guadalajara just steps from a variety of attractions, dining and shopping, this hotel offers comfortable guest rooms and an on-site restaurant. Hotel Universo features guest rooms and suites with a variety of amenities. Guests will enjoy cable TV, work desks and telephones. The hotel also offers free private parking and wireless internet in public areas. Visitors will appreciate Universo Hotel's on-site restaurant. Galaxia Restaurant serves international cuisine for breakfast, lunch and dinner.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk

Property highlights

Located in the heart of Guadalajara, this hotel has an excellent location score of 9.1

Breakfast Info

Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
2 full beds
and
1 sofa bed
1 queen bed
2 king beds
and
1 sofa bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Alicia
United States United States
“Great location! It was clean and the staff were nice. Check in and check out process was fast and easy”
Martha
United States United States
“The staff was amazing. The location was perfect. The room was clean and well ventilated. . Everything worked well”
Eduardo
United States United States
“Very convenient location, just two blocks from the centro histórico 👍”
America
Mexico Mexico
“The bed was very comfortable and very clean and like a lot the location of the hotel everything close and good service”
Espinoza
Mexico Mexico
“I loved the staff very, very attentive to my needs and the breakfast was very good as well. A large variation of foods and drinks.”
Erick
Mexico Mexico
“The place was nice, comfortable and clean. The room we stayed in was pretty spacious.”
Nikitat86
Mexico Mexico
“Very friendly and professional staff who not only greeted us, but came outside to find us when we couldn't locate the car park. - Secure private car park - air-conditioned rooms - comfortable beds - TV - great location - it's no 5-star hotel but...”
Héctor
Mexico Mexico
“La atención del personal en el restaurante del turno vespertino, buen estacionamiento y el alojamiento recién restaurado.”
Claudia
Mexico Mexico
“EXCELENTE UBICACION Y LIMPIEZA, EL BAÑO DE MUY BIEN TAMAÑO Y TODO LIMPO.”
Perla
Mexico Mexico
“El personal muy amable y accesible. Se entiende que el Hotel es viejo y precios accesibles pero les falta tenerlo cuidado. Habitaciones con muebles despostillados, llave de agua que tira agua, mini Split que tira agua y que no hela. También las...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

Amenities of Hotel Universo

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk

House rules

Hotel Universo takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check in after 6;30 pm need to be informed to the hotel otherwise booking will not be honored.

Only for reservations of more than 3 rooms we handle different forms of payment 15 days prior to arrival, the total amount of the reservation must be paid in order to guarantee the reservation. If payment is not received, we will proceed with the respective cancelation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Universo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Universo