Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amid the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary. The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you. The RuMa Hotel and Residences has been recognized as a One MICHELIN Key hotel in Malaysia in 2025. The RuMa Hotel covers all of your dining needs. ATAS features Malaysian cuisine, authentic flavors, artfully served, while SEVEN Lobby Bar offers a selection of expertly curated and crafted classic cocktails and distillates from around the world plus snacks, The LIBRARI is designed as the all-day venue for afternoon tea, snacks, and light meals with international flavors, and SANTAI Pool Bar and Lounge offers cocktails, snacks and refreshments with local flavors throughout the day. The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-yard outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym. The RuMa Hotel and Residences has long been committed to preserving our natural resources for future generations. We believe that every little effort in conservation and preservation plays a role in helping the local hospitality industry flourish. The latest testament to our effort is the proud certification from the Global Sustainable Tourism Council (GSTC) as the first hotel in Peninsular Malaysia to achieve this.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Kuala Lumpur, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Asian, Buffet

  • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Hotel Standard
GSTC Hotel Standard
Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Aljouri
Oman Oman
Cleanliness , proximity to malls and supermarkets, super friendly staff , facilities and amenities
Sharif
United States United States
The cleanliness, quality, aesthetics and hospitality
Wai
Japan Japan
Good location. Friendly and helpful staff. Quiet and clean room. Pool is also clean and long enough. Inner decoration is impressive.
Susannah
United States United States
Everything was wonderful and beautiful. This is a great property. Loved our stay.
Karan
United States United States
Excellent breakfast, lovely pool area, great location near Petronas Towers, super service and beautiful spacious rooms
Joseph
United States United States
Well located. Comfortable room and great breakfast buffet. Will stay here again when back in KL.
Lora
United States United States
The vibe. Even though I’m there to do business meetings I feel like I’m on vacation! The property is getting older but they have done an excellent job maintaining the rooms and lobby. Minimal signs of wear and tear but property is very clean....
Muhammad
United States United States
Entire hotel is so artistic. Lobby is so futuristic and rooms were elegant. Variety of choices for breakfast. 2 minutes walk to KLCC
Joseph
United States United States
Wonderful and friendly staff. Room was great. Amazing breakfast with a large, daily changing buffet and made to order dishes. One of the best we’ve ever had. Location is excellent as well. Walking distance to many great restaurants and malls, and...
Abdulaziz
Saudi Arabia Saudi Arabia
Great and luxurious design with a nice staff and near to lots of places and activities.

Hotel area info

Restaurants

4 Restaurants On Site
ATAS
  • Cuisine
    European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian
SANTAI Pool Bar and Lounge
  • Cuisine
    Local
  • Open for
    Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian
SEVEN Lobby Bar
  • Cuisine
    International
  • Open for
    Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
The LIBRARI
  • Cuisine
    International
  • Open for
    Brunch • Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

Amenities of The RuMa Hotel and Residences

Great facilities! Review score, 9.6

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Private Parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

The RuMa Hotel and Residences takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
MYR 200 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The RuMa Hotel and Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The RuMa Hotel and Residences