Please present the same credit card used to guarantee your booking when checking-in at the hotel. Credit card will be pre-authorized prior to arrival for all policy types.

Cardholder name must also match with guest’s identification document or guest may be asked to pay with alternative method.

Please note that a compulsory extra charge for a child's breakfast between the age of 6 – 11 years at THB 400 per child per day is apply when sharing bed with their parent.

Please note that a maximum number of 1 extra bed (additional charge applies) can be added only to the following room types:

- Grand Deluxe Double or Twin Room

- Grand Suite Double Room

Guests are kindly advised to contact the property directly for the extra bed cost or any additional information. Contact details can be found on the booking confirmation.

Please note that all rooms are nonsmoking rooms. However, the hotel provides smoking areas at facilities floor and outside hotel lobby.

Early Departures: In case of an Early Departures happens after Check-in formalities have been completed, the Hotel have the right to charge for the full duration of the reserved stay according to the booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of THB 7,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.