Please note that in case of early departure, the hotel reserves the right to charge one night stay as a penalty fee. This does not apply non-refundable reservations and room rates.

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The hotel will collect a new payment if guests did not present their credit card upon check-in.

Incidental/Security Deposit: At check-in, we will place a temporary hold on your credit card to cover any additional charges during your stay. This is not an extra charge, and the hold will be released after check-out.

Breakfast can be à la carte on some occasions (depending on the hotel's occupancy).

Sunwing Kamala Beach, Non Smoking Policy:

It is only allowed to smoke outdoors at special arranged smoking areas, not in any rooms or balconies. Smoking of Cannabis is prohibited in all areas of the hotel, in all rooms or balconies. A minimum charge of 2,000 THB will be added to your bill if evidence of smoking in the room is found.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sunwing Kamala Beach of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of THB 5,000 is required on arrival. You should be reimbursed within 14 days of check-out.