SureStay Plus Hotel by Best Western Gatlinburg

–Great location - show map
+20 photos
Scored 7.9
Rated good

Great location!

8.9
  • Swimming pool
  • Free Wifi
  • Balcony
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Elevator

Adjacent to Great Smoky Mountains National Park and 1.1 mi from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 1312 ft from the hotel, while Ober Gatlinburg Amusement Park tram elevator is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Breakfast
SureStay Plus Hotel by Best Western
Hotel chain/brand
SureStay Plus Hotel by Best Western

Property highlights

Located in the best-rated area in Gatlinburg, this hotel has an excellent location score of 8.9

Breakfast Info

American, Buffet

Free private parking available at the hotel

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate a free account
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 queen beds
1 sofa bed
and
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Josh
United States United States
“Breakfast was good, staff was nice and helpful, location good, saw black bear last night there, we've stayed here multiple times”
Erica
United States United States
“The room was huge. I love the atmosphere of staying in Gatlinburg. It's right on a creek.”
Stephen
United States United States
“Although an older hotel it was comfortable. The breakfast could have more variety. I Loved that the balcony overlooked the river.”
Billee
United States United States
“Everything about it was perfect 🙂 I did not get to eat breakfast but, everything was clean. Pleasant smelled good. No bed bugs!”
Chantalle
United States United States
“Gorgeous views of the water on your private balcony.”
Michael
United States United States
“2 blocks from main road thru town. Easy to walk to anything on strip. Had creek running behind the property , loved sitting on balcony listening to the sound of rushing water”
Dawson
United States United States
“Good walking distance to many things to do in the area.”
Pankey
United States United States
“Hotel was very roomy as expected and whatever we needed was granted! I will stay here again”
Donna
United States United States
“Loved the balcony, room was nice, walk in shower needed a bench. Overall everything was great. Will book with them again.”
David
United States United States
“Location to downtown was perfect. Rooms were spacious.”

Hotel area info

Amenities of SureStay Plus Hotel by Best Western Gatlinburg

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Breakfast

House rules

SureStay Plus Hotel by Best Western Gatlinburg takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SureStay Plus Hotel by Best Western Gatlinburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about SureStay Plus Hotel by Best Western Gatlinburg