Name: Hampton Inn & Suites Cleveland-Mentor
Address: 5675 Emerald Court, Mentor, OH 44060, United States, 5675 Emerald Court, Ohio, OH 44060, US
Rating: 8.3

Sustainability certification

Hampton Inn & Suites Cleveland-Mentor

–Excellent location – show map

+24 photos

Pet friendly
Free parking
24-hour front desk
Non-smoking rooms
Safe
Baggage storage
Heating
Elevator
Parking on site
Facilities for disabled guests

About this property

Comfortable Accommodations: Hampton Inn & Suites Cleveland-Mentor in Mentor offers comfortable rooms with amenities such as a fitness room, elevator, and 24-hour front desk. Each room includes a tea and coffee maker, hairdryer, shower, and TV. Delicious Breakfast: Guests enjoy a complimentary Ã la carte breakfast featuring warm dishes, juice, fresh pastries, and fruits. The breakfast is highly appreciated by visitors for its quality and variety. Convenient Location: Located 24 mi from the Cleveland Orchestra and Cleveland Museum of Natural History, the hotel is also close to other attractions like the Rock and Roll Hall of Fame and Museum (26 mi) and Progressive Field (27 mi). Cleveland Burke Lakefront Airport is 24 mi away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Breakfast to go

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Room with Two Queen Beds - Non-Smoking 2 queen beds
King Room with King Bed - Non-Smoking 1 king bed
King Studio Suite - Non-Smoking 1 king bed
Deluxe King Room - Non-Smoking 1 king bed
King Suite - Mobility and Hearing Access/Non-Smoking 1 king bed and 1 sofa bed
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking 2 queen beds

Sustainability

This property has 3 third-party sustainability certifications.

ISO 14001:2015 Environmental management system

Certified by: DEKRA Certification, Inc.

ISO 50001:2018 Energy management systems

Certified by: DEKRA Certification, Inc.

ISO 9001:2015 Quality management systems

Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

See what guests loved the most:

Sharon

United States

“Very clean and quiet. Super comfortable bed w lots of pillows”

Jennifer

United States

“Breakfast was excellent, room was clean, staff was friendly, parking was ample - overall a good stay.”

Laura

United States

“Nice area around the facility, but a little too much traffic”

Richard

United States

“I chose this hotel because it was close to family. The hotel is modern and looks new or newly renovated. The décor is bright and uplifting. The room had modern furniture, and the mattress was medium firm, just like I like it. The bathroom was...”

Elisa

United States

“Clean , modern . Wonderful front desk. Breakfast had 4 hot items and was very good.”

Kent

United States

“Always like Hampton after 40 years of business traveling. Clean and reliable. Love the showrrs.”

The

United States

“Loved everything about the hotel: from the room, the staff, to the breakfast. Great location.”

Larry

United States

“variety of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes. the younger 4 employees seemed to be unfamiliar with the procedure.”

Rose

United States

“Very clean and had everything we needed/wanted with restaurants close by.”

Debbie

United States

“The beds were very comfortable. The place was clean and beautiful. Breakfast was fantastic.”

Hotel area info

Amenities of Hampton Inn & Suites Cleveland-Mentor

Great facilities! Review score, 8.7

House rules

Hampton Inn & Suites Cleveland-Mentor takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 11:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Refundable damage deposit

A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years

Extra bed upon request

$15 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional fees may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.