When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Universal Orlando Resort
Hotel chain/brand

Property highlights

  • Located in the top-rated area in Orlando, this property has an excellent location score of 9.7!

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

  • Private Parking Available On Site

Activities:

  • Fitness center

  • Golf course (within 2 miles)

  • Game room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ayal
Israel Israel
Amazing location and so close to Universal studios. Just a short ferry which is very accessible and your at the park
Andrew
United Kingdom United Kingdom
The pool area and the room, the beds were very comfortable
Auristela
United States United States
Friendly staff, comfortable bed, good food, everything was amazing.
Robert
United States United States
I love the location and all staff are very polite, professional, HardRock hotel is the best.
Alexander
United States United States
Hard Rock Hotel has become our default choice when we visit the Universal Resort, the staff, vibe, location are everything we look for, and the express passes you get for staying here are honestly worth it for maximizing your time at Universal /...
Miako
United States United States
We LOVE staying at the Hard Rock!!! The proximity to the parks is the biggest plus for us. We love that it’s just a quick walk and you’re in Studios. Plus the express pass is a major plus as well!!!!
Jean
United States United States
It’s close to the parks. The room as are comfortable and so are the beds. The bathroom is a little tight but good. The pool area is great. My kids love the pool! All the staff were super friendly and helpful. We love staying at Hard Rock Hotel.
Sergio
Brazil Brazil
Amazing location, just a 5-minute walk to Universal. Complimentary Express Pass, a fantastic pool with a beach area and slide. Great breakfast, and music throughout the resort.
Rachelle
United States United States
Very easy and quick access to Universal studios, City Walk and Islands of Adventure. Staff were very accommodating for request for a roll away bed but did charge for it which I haven’t ever had to pay extra for. Beds were comfy. The pool and other...
Valesca
United States United States
What I really liked about the Hard Rock Hotel was the music experience — it’s present everywhere and truly sets the atmosphere. The pool is beautiful, and the DJ does a great job engaging the kids with fun games, which made it especially enjoyable...

Area info

Restaurants

4 Restaurants On Site
Palm Restaurant
  • Cuisine
    American
  • Open for
    Dinner
The Kitchen
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Velvet Bar
  • Cuisine
    American
  • Open for
    Dinner • Cocktail hour
  • Ambience
    Modern
Beachclub
  • Cuisine
    American
  • Open for
    Lunch • Dinner

Resort facilities at Universal's Hard Rock Hotel®

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Facilities for disabled guests
  • Bar

House rules

Universal's Hard Rock Hotel® takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply.

Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe.

Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply.

Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Universal's Hard Rock Hotel®