Extended Stay America Suites - Richmond - Hilltop Mall

–Great location - show map
+46 photos
Scored 7.5
Rated good

Staff

8.3
  • Kitchen
  • Pet friendly
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Heating
  • Facilities for disabled guests

This Extended Stay America - Richmond - Hilltop Mall is located in Richmond and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stove-top, a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rosie the Riveter Home Front, Six Flags Discovery Kingdom and Fisherman's Wharf.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Extended Stay America Suites
Hotel chain/brand
Extended Stay America Suites

Property highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Breakfast to go

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Connie
United States United States
“The lil kitchen was a plus and bed was comfortable”
Savannah
United States United States
“Staff were friendly. Room was clean. Location was convenient.”
Judith
United States United States
“Location of breakfast was next to check out, but no space to sit down. Breakfast was sparse with grab and go. No hot breakfast except for coffee, tea, and packages of hot chocolate. Not truly a real breakfast. I was hopping for hot toast or...”
Janet
United States United States
“Breakfast was short in other words. Didn't have much to choose from but a couple of bags of instant oatmeal and muffins which didn't taste that great. At least they had something to eat there. But it was like they got it from the nearest food...”
Stormy
United States United States
“This was my go to spot in the area. The workers are great amd helpful. I travel alone and felt safe here. Rooms are always clean. Mall snd shopping close by.”
Alonzo
United States United States
“The value. And I didn't expect to see kitchen. At that price. I've stayed other places costed more had less. Im unable to rent there for some reason, I don't know why yet but will do anything to fix the problem because i don't want to stay at no...”
Latchison
United States United States
“No complaints, I had a great time! Maybe let guests know about the cleaning”
Lee
United States United States
“The location is close to shopping and restaurants.”
Karen
United States United States
“Perfect location. Very nice staff. I had to book impromptu late check-in and it was a very easy and pleasant experience. My room was very nice. It was like a small studio apartment. Breakfast is very minimalistic, but stated as such on the booking...”
Connie
United States United States
“The staff was great. The room was comfortable when I requested a A high toilet front desk was very accommodating. Everything was close by. Staff was very nice”

Hotel area info

Amenities of Extended Stay America Suites - Richmond - Hilltop Mall

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Breakfast

House rules

Extended Stay America Suites - Richmond - Hilltop Mall takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Extended Stay America Suites - Richmond - Hilltop Mall