This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top Location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Private parking at the hotel


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Availability

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1 king bed
2 full beds
2 queen beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Kgarver
United States United States
This is a lovely old hotel in a very classy area of New Orleans that is a true gem. It is best to understand what this place is all about and be looking for all that it has to offer before booking. The renovations that they did during 2023-2024...
Ellen
United States United States
Location, comfortable rooms, valet parking was easy and efficient.
Benjamin
United States United States
The breakfast was excellent and the staff was top notch. I was impressed by the staff at the hotel, particularly David who went above and beyond. Also, the bartenders at Hot Tin and the Bayou Bar were excellent. The hotel is very convenient to...
Brooke
United States United States
Its a great historic hotel in the Garden District right along the St Charles street car line. Quick acess to Canal St and the French Quarter and our steamboat pier.
Chuck
United States United States
Great location close to magazine Street not far from the French Quarter or Frenchman Street, great bar with live music , fabulous rooftop bar.
Eli
United States United States
My wife and I adored our time at The Ponchartrain Hotel. The hotel itself was fabulous but what really stood out was how friendly and professional the staff were!
Richard
United States United States
Vera at front desk, Phil at the front door were wonderful. Very historic feeling.
Cherie
United States United States
This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly friendly and kind!
Sandra
United States United States
Very lively, although we are older couple we enjoyed the young vibe.
Clelia
United States United States
Beautiful hotel with lovely decor in the rooms. Lovely cafe for breakfast with very friendly staff. The location is nice but a bit far from city center and French Quarter. It is often loud at night when people queue outside to get into the rooftop...

Hotel area info

Restaurants

2 Restaurants On Site
Jack Rose
  • Cuisine
    Cajun/Creole
  • Open for
    Brunch • Dinner
  • Ambience
    Traditional
Bayou
  • Cuisine
    American • Cajun/Creole
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional

Amenities of The Pontchartrain Hotel

Great facilities! Review score, 8.1

Most popular amenities

  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

The Pontchartrain Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCarte BlancheUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pontchartrain Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Pontchartrain Hotel