Novotel Ha Long Bay Hotel

–Great location - show map
+155 photos
Scored 8.8
Rated excellent

Staff

9.3
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

5-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. Private bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 2625 feet from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 0.6 mi from the hotel, while Vincom Plaza Ha Long is 2.7 mi away. The nearest airport is Cat Bi International Airport, 22 mi away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness center
  • Restaurant
  • Room service
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

  • Top Location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet, Breakfast to go

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 full bed
2 twin beds
1 full bed
2 twin beds
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Hanh
Vietnam Vietnam
“Room was very spacious and clean. The hotel staff was extremely nice and helpful. They upgraded one of our room and was very attentive to our request.”
Kendal
United States United States
“The host Ngoc Anh was so kind, professional, and helpful. The rooms were spacious, clean, and luxurious.”
Ruttanachai
Thailand Thailand
“The location is walkable to Sun World or just a short inexpensive ride with Grab. The swimming pool is nice and well maintained. The view from the room is beautiful and stunning. There is a lively park right across the hotel that is enjoyable...”
Nicholas
United States United States
“The pool was nice, buffet pretty worth it. Went in late May, had a lot of value for the money ! Staff was exceptional.”
Yvonne
Canada Canada
“Good value Swimming pool Wonderful breakfast buffet Clean, comfortable Helpful staff”
Thi
Vietnam Vietnam
“The hotel view is good, straight to the sea and close to Sun park”
Thư
Vietnam Vietnam
“The room with a beautiful view. Breakfast was delicious. But the pool is a bit small”
Shik
Singapore Singapore
“This hotel exceeded my expectations. Check-in was smooth, the facilities were well maintained, and the location made it easy to explore Ha Long”
Hasablan
Montserrat Montserrat
“Di room dem clean, fresh, an comfortable after a long day out. Di staff always smiling an make mi feel welcome from di first night.”
Terenence
Australia Australia
“I was very satisfied with my stay here. The hotel is close to the entertainment area, making it easy to get around. The rooms are clean, tidy, and well-equipped. The staff are friendly and very helpful.”

Hotel area info

Restaurants

1 Restaurant On Site
The Square
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel Ha Long Bay Hotel

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness center
  • Restaurant
  • Room service
  • Bar

House rules

Novotel Ha Long Bay Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 2,000,000 is required on arrival. That's about $76. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 800,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
VND 800,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Please inform Novotel Ha Long Bay Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Novotel Ha Long Bay Hotel