Royal Palace Cruise

–Excellent location – show map
+33 photos
Scored 8.7
Rated excellent

Staff

9.6

Sailing from Tuan Chau Wharf, Royal Palace Cruise offers a comfortable accommodations with scenic views of Ha Long Bay. It operates a 24-hour front desk and features an on-board restaurant. Free WiFi access is available in its public areas. Offering panoramic views from the window, rooms come with parquet flooring, air conditioning, a wardrobe, mini-bar and freshly-laundered bedding. The attached bathroom includes shower facility, slippers, hairdryer and free toiletries. On board Royal Palace Cruise, guests can enjoy a relaxing massage or a karaoke session. Currency exchange, luggage storage facility and ironing services are available.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Sneha
India India
“Hospitality and friendly behaviour of the staff. The tour guide Violet is knowledgeable and friendly in nature. Fluent in English. The food was really good. All the meals served were the Vietnamese delicacy. Overall it was a pleasant stay.”
Cristina
Singapore Singapore
“Well organized. Everything was clearly explained by the stuff.”
Matthew
Ireland Ireland
“We loved our stay on the cruise, the food was excellent the staff were very attentive with our dietary requirements and especially Alex was incredible at making our trip special and unforgettable. He got us a great room and I really enjoyed...”
Sabrina
Canada Canada
“Cruise staff were good. Food was good except for a few dishes. Room was as described and had a beautiful towel set up.”
Mariya
Canada Canada
“The staff is just outstanding... Our guide was Alex...he was so kind and attentive. He always made sure we were ok and happy. Him and the rest of the staff were so so warm!! The boat is outdated but rustic charming and we really appreciated that...”
Divyanshi
India India
“Violet was a wonderful host starting with upgrading my room and making the entire stay and tour comfortable and memorable.”
Avery
United States United States
“It was such a fun time! Everything was very well organized which made our stay easy and chill. We went kayaking, on a beautiful hike, and walked through an enormous cave. Alex, Violet, and the rest of the staff were so fun and very helpful...”
Korina
United States United States
“The service was really good and the tours were organized well. Violet our tour guide, spoke English well. The rooms were clean and the view was exceptional! I will come back next time!”
Mahrukh
Pakistan Pakistan
“The stay was very comfortable and violet made the activities very amazing.”
Lin
Singapore Singapore
“Violet (tour guide) and Da (bus guide) were really efficient and helpful in making our trip smooth”

Area info

Amenities of Royal Palace Cruise

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar

House rules

Royal Palace Cruise takes special requests – add in the next step!
Check-in
From 11:30 AM to 12:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 9:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that checkout time is at 09:00, however the boat will only arrive at the harbor between 12:00 to 12:30.

Please note that embarkation is at 12:30 from Tuan Chau Port at counter 26.

Registration of all guests with the cruise is required at least 24 hours in advance. Registration is valid with the provision of:

1. Full name / male or female

2. Date of birth

3. Nationality

4. Passport number

5. Expiry date of Visa for Vietnam

6. Mobile phone number (if any)

A valid passport is required upon check-in on board.

All rates include:

- Welcome drink

- Accommodations on board

- All meals on board- breakfast, lunch and dinner

- Entrance fees

- Insurance on boat

- English-speaking guide

Please note that special requests such as dietary restrictions are required to be submitted at least 2 days in advance.

Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

Please note that the WIFI on the Bay is not strong and stable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Royal Palace Cruise of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Royal Palace Cruise