Rooms in Puerto del Carmen

The hotel and staff were brilliant. The room with a pool and sea view was perfect

breakfast was amazing, the room was excellent and we had everything we needed, staff were exceptional. It's very rare to be somewhere where every single member of staff are polite friendly and accommodating.

Exceptionally clean staff were friendly and helpful

Easy access to everything, large pool and plenty of loungers..

Everything was very clean, great facilities and amazing staff, everyone was very helpful and polite.

We couldn’t have found a nicer hotel. Staff were so helpful and friendly! The rooms were spotlessly clean, and the pool was a big hit with the kids. The location was perfect for us. Tucked away behind the bustle of the main strip, but everything you could need is accessible. The supermarket underneath was so handy! Hired a car for getting around and easily found parking spots nearby. The bus was equally accessible on the front. The beach is a few minutes walk along the promenade.

Lovely welcome at this beautiful hotel as soon as we arrived. This was our 2nd time here and we hope to return again. It has such a lovely relaxing feel to the place. Our room was spacious and comfortable, nice quiet air con which was badly needed when we were there. You can't hear noise from any other rooms so we slept really well every night. The breakfast in the morning has plenty of choice to suit everyone, both hot & cold food is fresh and plentiful. Pool is lovely and a perfect temperature. People still get up at crazy hours to put their towels on seats around the pool but there really is no need as they are plentiful and you will get one at any time of the day, staff also keep an eye that towels are not left with no-one on them for hours which is great. The location is perfect for us. A short taxi journey to old town etc but just beside the hotel there are plenty of shops, restaurants & bars and the beach is just across the road and is just beautiful so you don't need to go to far for anything. It's a very safe area to go on nice long walks at any time of the day/night. The airport is a short 10min taxi journey away so very handy to get to. Can't say enough good things about this place and will hopefully be returning again soon.

Everything.riuland for kids is wow!!

The property is in a perfect location. We had an apartment at the back and it was lovely and quiet.

A beautiful resort. Very clean. Spacious rooms. Great breakfast. Heated pools. Kids' playground. Daily activities for kids and adults.

Great location, modern, spacious and very clean apartment. Staff very helpful and friendly.

We went for a mini break and knew the location very well so it was ideal for us. It exceed my expectation- Rosmar was lovely , very modern & clean, poolside was lovely and Nicola in the cafe was fabulous, even told us about some lovely restaurants. I would have no hesitation in recommending the hotel and we will return.

Very clean, breakfast was lovely , staff extremely nice and helpful

We were group of five, two bedroom apartment. Rooms are very spacious, whole apartment very clean, extra blankets, plenty of good quality towels. There are two double beds so the fifth person has a choice of sleeping on the living room sofa or the guest folding bed. Location is great, two min walk to the beach and the strip, two shops just around the corner, relatively quiet, separate entrance.

Juan and Romina are the perfect Host...cant recommend them enough

Brilliant location, staff very friendly and accommodating and zero problems during our stay!

We absolutely loved how easy everything was- close to airport with beautiful walks, fab heated pool, lovely breakfast and very nice staff including the lovely Maria at the check in desk who was very accommodating to our needs while traveling with a baby. We will definitely return as this hotel hits all our boxes for a happy, comfortable family holiday that feels like a holiday.

Quiet area with mature clientele Great studio room with adequate s/c Nice cafe/bar

Lovely and relaxing in the hotel.

Lovely set up for a relaxing holiday and a great base for a stay that can be as busy as you want it to be. The art and surroundings are very attractive and immaculately cared for. The staff are very professional and kind and make you feel very welcome. Loved the large pool and everywhere is accessible.

The staff were lovey, the apartments are lovey

Facilities were spotlessly clean. Breakfast was excellent. Staff were courteous and professional.

A beautiful clean hotel with fantastic staff, beautiful location right on the beachfront. Poolside bar had a very good selection of food which was cheap and cheerful. A great stay overall and will definitely return.

Very clean, well equipped, quality towels and bedding plus a fantastic breakfast.