Rooms in Zanzibar City

Everything!! This hotel is clearly the best one that we had in Zanzibar! Direct access to the beach, the swimming pool on the rooftop is amazing and very clean! I highly recommend this hotel if you stay in Stone Town (very good location) The staff was also so nice, it made the stay even better! Thank you :)

It was a lovely place to enjoy your vacation I have only complain about Check out the reception ask me to pay 10$ more And I thought I don’t have to pay them and when I ask my friends they told me that booking already paid So if it possible to return it back Thanks for your cooperation 🙏

Value for money, ambience, great staff.

Staff was very friendly! Cute cats all over :)

It’s right in the centre and close to forodhani park

Clean environment, excellent communication skills

The location is fantastic for its purpose - two minute drive from the airport and the hotel picked us up at 3 am. The hotel is brand new, with new technology such as touch screens for the AC and lights as well as very spacious rooms. The cleanliness of the hotel was immaculate and the service from staff was next level. The staff helped us plan our day in stone town and called a reliable taxi driver to help us navigate the city. The staff also prepared breakfast boxes for us to take with us early morning as we had a safari. We had dinner at the hotel and the food was really nice, the breakfast was also very filling with many different options to suit all diets.

Clean very pretty decoration and authentic

Amazing location with phenomenal staff, especially the Masai Tribe who worked there!

The view is amazing and the hospital was very nice

It is a great place to stay for several days and make trips around the island or to the mainland for safari. It is only 15-20 minutes drive to the airport and less than half an hour to the center of Stone Town. Ideal if you want to avoid the hustle and bustle of the town and still not to waste time and money for long travels. The room was very clean and spacious, with lots of shelves and boxes to place things, with a small kitchenette. The staff was very caring and attentive. There were a couple of issues with the room, but they were quickly resolved. The meals in the restaurant are very decent, although a bit overpriced. The beef was really good, but don't take pizza. The breakfast is fine - both on site and the box they gaves us when we left the hotel early.

It exceeded our expectations. The place was extremely clean, the rooms were as per the photos here. There was no Electricity in Stone house but they did have in their place. The staff were friendly and very nice. I can't remember the gentleman's(night shift guy) name but he helped us carry our bags as we were heading to Nungwi. The place was a bit hard to find but its only 3 minutes from the ferry.

Great hotel with an excelent location. Delicious breakfast on the rooftop. Very friendly employees, especially Othman!

p, Yahir and staff were friendly, pleasant and helpful from the moment I booked until the moment I left. Greatly enjoyed my stay in Town thanks to them. The accommodation and facilities, were also perfectly as described. Recommended.

The staff were really friendly and organized everything efficiently. The food is also great and the room top restaurant is divine

The owner, Mohamed is amazing!!! Thank you for everything!! AC is working, good breakfast, people is nice!!

Beautiful hotel. Convenient close to airport and within stone town. Clean rooms .great service

Everything! Class in every corner and aspect. Great attention to detail and design. Exterior and interior. The room is absolutely lovely, well designed, well equipped. Food (we only ate in snack bar but ordered outside the menus) was great. Breakfast was top notch and staff is assisting in every way and so pleasant

Great location, in the middle of Stone Town. Walking distance to many attractions and restaurants. Friendly and helpful staff. Good internet connection. Breakfast was delicious with lots of options. Unlimited drinking water.

Breakfast is poorly served, its more like i didn't get food

Very good place for staying , good cuisine and hospitality.Close to the Airport and for transfert , Cuisine and rooms are good and confortable .

The stunning property and the impeccable service culture are in a class of their own. I booked three rooms for three friends and everyone agreed that staying in the Serena Zanzibar is worth every penny. The attentive nature of all the staff makes it very relaxing and luxurious. The grounds are beautiful with the most stunning views of the sea. You can easily reach anywhere in Town from the Serena and go for walks on the beach as the hotel is directly on the sea.

1. The staffs are exceptionally courteous, accommodative, humble, and readily available to assist. 2. Rooms are impeccably clean and well-maintained. 3. Excellent value for money. 4. Good breakfast selection within an affordable range. 5. Best possible location as it is just beside ferry site and all the tourist attractions of stone town are at walking distance.