Rooms in Lubbock

Location was excellent, and the staff was enjoyable.

Loved it. I was treated with the utmost respect from all the staff. I will stay here from now on when in Lubbock

Everything. Well maintained , great staff, Resturant and bar on the property . Everything you need in one place.

Clean and well kept! My daughter’s, grandchildren and I were in town for a funeral. We checked in early not knowing there would be a $25 early check in fee. Michael the front desk person informed us of the fee and asked us why we were in town. We both said funeral at the same time and he immediately showed his remorse, apologized and waived our early check in fee! Thank you for all of your kindness in our moment of pain! We will stay here again when we come back to visit family!

Rooms were modern and the restaurant in the lobby is to die for!

The people at check in and at check out were very courteous. The hotel was well kept and felt modern. Location was easy to get to, and felt like it was a safe area.

Staff was very accommodating and friendly! My son and I enjoyed our stay.

The location to Tech is perfect. Easy to get to the hotel and easy to get to Tech. We had a drink in the bistro in the evening and it was great. The coffee in the morning was also great. The staff was kind and very helpful. The room was clean and comfortable.

Everything was clean, hallways, rooms, lobby, and elevator.

Property was clean. Breakfast was good.

The whole property was just really nice from the outside all the way into the rooms...even the inside pool was great my kids loved it.

It is helpful to be close to covenant hospital we had earlier am appointment our

The bed was comfy and the room was very spacious.

The WiFi router in our area was inoperable. They moved us to another room.

Friendly staff, clean, comfortable, indoor pool, and breakfast with variety.

Night clerk was very nice and respectful! Checking in was fast and easy! After being stuck almost 30 minutes in a thunderstorm and hail storm in Seminole Texas was nice to actually feel safe! Night clerk did tell me he canceled my reservation but fixed it! Reason my reservation was canceled was my own fault! 2 days prior I lost my purse with my Driver license and Debit card! So my Debit card was reported lost and canceled so payment didn't go through clerk did try to call me but was also my fault cause I changed my number and never updated my new number to bookit.com! Clerk did reinstate my reservation and took my expired driver license and valid passport and temporary debit card! I thanked him for making the transaction smoothly! The night clerk is exceptional and very professional of his job! I think if it would have been anyone else probably 🤔 would have gave me issues and probably would not have reinstated my reservation! I had the worse 4 days from loosing my purse having to go to bank canceling my bank card being stuck in a horrible storm going to lubbock to visit a family member battling cancer at Hospital! I want to thank yall on hiring a most generous and understanding gentleman 👏! Now on my room towels wert soft! Bed was comfortable and cozy!water was hot! Room was spacious and clean smelled nice and loved that my room was on first floor! Price for a good size room with king bed and couch and full kitchen was a plus! Great spot from being away from home felt just as good as being at home and for 3 people under 100 dollars is a plus too! All in all will recommend to others and will stay again! Thank yall again yall are great and the gentleman man at front desk much love for his outgoing service give that boy a raise!

Eddie, I believe the general manager, welcomed us for our stay. He was thorough and welcoming. He asked about pets and when I mentioned I have a cardiac alert service dog he was very aware and knowledgeable about the laws surrounding service animals. He made sure to make it known that he would tell the staff there was someone in the building with a service dog and that they would see me and my dog near the pool, through out the hotel and even at breakfast the next morning. He made jokes and talked us through policies and when he realized that the disability access room we reserved wasn’t ready, he bumped us up to allow me to still have a disability friendly room for the stay

The staff was very friendly and very helpful on point

Location. Comfort. Size. Breakfast. Happy hour. Indoor pool.

The hotel.was nice the house keeping does a great job with the rooms they go above and beyond cleaning those rooms

The guest house was clean, comfortable, had friendly staff and WAFFLES!!!!!

Clean and easy access to campus and city.