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Nous avons particulièrement apprécié la gentillesse et le sens de l'accueil des propriétaires. Une excellente adresse.

Breakfast, design, location (kids loved seeing the deer)

Very nice place with very comfortable rooms and friendly staff

Great, spacious room. Very comfortable bed. 2 Bed apartment in annex with a kitchen. Great location.

Very clean and nicely done room. Very nice bathroom. Friendly staff and breakfast was amazing. Located in the heart of the city just a few minutes walk from the cable car to the spa thermes. Perfect stay!

Good location , nice room, excellent staff

Everything! The location, the modern and clean rooms, the restaurant, and the staff were all exceptional.

Enjoy the Restaurant and center of Spa

Where do I start? I loved the decoration and feel of the property. The staff were amazing!! Great front desk, dining service and room service. Let me say the food was amazing! The chateau is newly renovated and it shines. So cozy . This is a great add to any journey in the Ardennes. Highly recommend.

The hotel has a very good restaurant. The breakfast was very nice.

Wide and comgortable room Location - City center - close to thevyhermal bath Good breakfest

The hotel has an excellent location right next to the thermes, parking is easily accessible, however, the overall experience fell short of expectations, especially for the price. Something you won’t find in the description: this is a hotel without a reception (more like an Airbnb), with a confusing check-in process involving lockers that felt like an escape room. Access is only through a back entrance, which is a muddy path, and a narrow, dirty staircase accompanied by restaurant odors from the exhausts. The check-in time was listed as 11:30 on Booking.com, yet the actual check-in wasn’t until 15:00. Our room wasn’t ready, but the owner was polite and quick to resolve the issue when called, which was appreciated. The room itself was small and felt outdated. There was no chair or seating area, and space for luggage was limited. The soundproofing is poor, so every noise from the hallway can be clearly heard in the room. The bathroom was nice and the bed acceptable, the room could have been cleaner (e.g., a dead mosquito on the desk). The tea provided was good, but there was no coffee maker. The WiFi worked perfectly, and the soaps were of good quality. Would I recommend it? Only if the hotel improves its check-in process, updates the rooms, or adjusts the price. As it stands, it doesn’t live up to its potential.

Welcoming staff  location 👍 very close to spa

Beautiful hotel, very friendly and helpful staff!