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Excellent interaction with the management who were patient with me trying to figure out the online check-in process.

The location is great and the bus stop is just a walk away. It’s very well located and you can go places from there. The whole hotel was excellent and the food was just delicious; the staff were very nice and kind. Always at hand to help. The amenities are awesome and the hotel is well taken care of. The rooms are big enough and the bed was very confty. We just can’t complaint.

I liked the size of the room, the cleanliness, the very well explained access and easy check-out. It was very spacious, the bathroom especially. Bed was very comfortable.

We've stayed in La Laguna on a number of occasions and this is without doubt the very best place we have stayed. Perfect location, quiet, clean and beautiful. We will most definitely return!

The staff were wonderful . I mentioned I was cold ( no heat no ac) just like the old days they brought xtra blankets and space heater. It’s in the middle of everything yet was very quiet? Yet still a real town great evening tapa scene.

Great location and room. The staff was beyond excellent. Very friendly and helpful. Thank you.

Great location but very noisy. I read that in the reviews but didn’t understand quite how loud it actually was. You can hear through the walls and the shutters don’t provide any noise reduction…still worth the beautiful room & convenient location. There’s two or three restaurants located on the first floor that have great staff & yummy dishes. I recommend trying the paella.

One of the best and "coolest" places I've stayed in! It is very clean and the decor/style is modern. Staff are super friendly, check in/check out was easy, no complaints! 100% will stay here again if visiting.

Hotel was perfect. Breakfast was gorgeous, full continental buffet selection style. Beds were so comfy. My room was very spacious, even had a sofa, kitchen and table and chairs, which I hadn't expected. The place was spotless clean. Fantastic bus service which made getting to the hiking trails very easy, just 10 mins on a bus. Had never been to north Tenerife but La Laguna is a beautiful town, not overly busy but still lively and authentic. Will be back!

Loved the location, the breakfast was decent and the parking was cool to have since we drove there. I loved the quiet music that can be heard throughout the hotel. Also loved the jacuzzi at the last floor

Staff, food, comfort and location - all are exceptional!

Great location, clean rooms, modern bathrooms, friendly staff, and at a good price.

The room was spacious with a great view of the mountains and the sea. The staff was wonderfyl.

Very friendly and helpful staff. Location was very central, many restaurants, shops around, but also quiet at nights. Nice breakfast, comfy beds.

The location and facilities are excellent- and the people working there are amazing! Especially the girl at the reception- I believe her name is Maria - went above and beyond to help me not only with restaurant recommendations, but even making an appointment at a local dentist for me. Thank you so much!

Facilities, location, breakfast

Location is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly. A nice floor fan was provided to keep the room cool.

Our stay at Urban Anaga Hotel was truly exceptional, exceeding all expectations! From the moment we arrived, the staff were incredibly friendly, helpful, and efficient, making us feel instantly welcome. Fantastic stay here , clean rooms, amazing staff, and a very good location. Highly recommend 👍 They were very helpful for everything. Thank you

Hotel location was excellent! Staff was very very nice!

Staff amazing baloney amazing tv no needs fixing bathroom could be cleaner but over all fantastic stay ⭐⭐⭐⭐⭐

No breakfast included or available. Location excellent in center of city. Room with balcony and overlooking Main Street.