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Cleanliness of the kitchen area.

Very kind staff Afsana. Eric and Theresa were amazing and very helpful

Every single thing was absolutely great : big room, clean carpet, wide comfy bed, washroom is fantastic, kitchen and house hold facilities

Location was perfect, right close to the station and walking distance to city center. Room looked good, breakfast was okay. Staff was welcoming and very nice.

Family friendly. Rooms clean and spacious. Beautiful breakfast and extremely helpful and friendly staff!

good location and staff were very knowledgeable. very tidy hotel and pub with a friendly atmosphere. the staff are happy to help from the moment you walk in.

Good location, couldn’t fault it

A fantastic old building steeped in history tucked away in wonderful woodland but close to all amenities. Of particular interest to fans of Gilbert & Sullivan!

Newly refurbished to a very high standard. Very comfortable room and lovely bathroom. Plenty of towels and toiletries. Enjoyed an excellent dinner with a friend. The bar and Dining Rooms on different levels adding to the attraction of the Traditional Pub Decor and furniture.

The hotel was excellent and we're very happy

Nice and close to the studios and the town

It’s an ideal place to stay at if you are visiting the Warner Bros. studios. It looks just like the pubs from the movie. If you are looking for a 5 star hotel, keep looking, but if you like a unique stays surrounded by locals- you found your place.

Breakfast was very good & the Chaplain restaurant was excellent

The staff at the reception are very good

great breakfast, decent gym, superb asian restaurant, lovely pool area

Staff went above and beyond to help me and our young family. They were so helpful with my baby and our travel cot and they were always polite and made you feel welcome. Great location and beautiful gardens..the room was also clean something I really cherish.

Hi . We thought the hotel was very smart and luxurious we would definitely stay again.x

Staff are fantastic love the old building

Very small but comfy. Very clean and near many restaurants and points of interest. Good value for the money.

Proximity to Warner Bros studios and Harry Potter experience

Exceptional cleaning, great staff beautiful place would definitely be returning!

The staff were so friendly and helpful, I had a couple of queries during my stay and they were all answered and sorted in minutes. Breakfast was lovely and the bed was super comfy.

Very functional with a comfortable bed and an excellent breakfast.