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Lovely warm cosy room. Fantastic food in the bar!

Staff friendly , very clean facilities and a comfy bed.

This place is great it was mere steps from the area where my convention was being held, there's signs all around for easy guidance, the staff were so very kind and helpful too one lady gave me a map and drew on it with info when I told her I had trouble finding something, the room itself while on the smaller side I find this to feel more cosy, probably due to having booked alone, the shower was great and the smart TV was a wonderful size much bigger than expected. The room also came with a coffee set with kettle and some snacks there was already a hair dryer in the room also! The bed was plenty comfortable and the pillows were very nice, I really enjoyed my stay.

Delightful room, delicious breakfast, very good location just outside the city, staff were very helpful

I love the fun atmosphere but definitely if you cannot sleep during noise I wouldn't probably stay here because the walls are thin. The beds are so comfortable and it's very clean and warm. Otherwise the restaurant was so fun and the people were so kind.

Lovely room in gorgeous location, convenient and perfect

Property was excellent! Staff incredibly friendly and accommodating. Location superb and the price can’t be beaten.

Convenient location for my work trip and had nice leisure facilities on site and two eating options. Cooked breakfast was great.

The location the hotel looks like coming from a fairytale ❤️

I found the people who worked in the hotel that greeted me when I arrived and departed were very helpful and kind. They really were lovely. The bed was amazing and the thoughtful gluten free brownie upon arrival was also delicious.

Room 15; I came for 2 night for workshop at the university,very clean and tidy, went above and beyond my expectations! Well decorated, cozy room, very clean and spacious bathroom, although room was warm enough there was a heater available as well, hot chocolate and cookies was a warm gesture! housekeeping excellent, well located hotel few steps from bus station, multiple grocery shops around the corner and cross street to the center were star bucks and pret cafes there primark shop and Macdonald. Definitely will recommend it to anyone visiting Norwich.

Beautiful rooms & great staff

Staff very friendly and helpful.

The room was very nice, the view of the room. Cleaning was perfect. Staff is very friendly and helpful. Thank you.