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in comparison to other budget hotels this hotel is only budget in price but excellent in everything else

Excellent Staff. Great service. Easy to come in and out with a Lobby full of fun stuff like bar, supermarket and food menus.

The hotel was super clean, organized and very comfortable. Whatever we needed, they had. The staff was amazing from the beginning to end. Our English wasn’t that good and they made the effort to understand us and support our needs. Would definitely recommend it! The closest station is 5mim walking and the hotel is 45min from London Center.

Very friendly staff absolute kind people

Everything was great. The staff is very friendly and helpful. Room was clean and comfortable. The tube is 10 minute walk from hotel or a short bus ride (2 stops).

I travel a lot and stayed in many hotels this hotel is one of the best. The staff is very friendly, helpful and professional. The rooms are very nice, clean and quite. Very clean and spacious bathroom. I stayed 2 nights and were very relaxing stay. Location is excellent walking distance from shops, restaurants and public transport. For sure I would stay in this hotel again.

The room was fit for purpose, comfortable. Great for a one night stay if you are attending Twickenham. Alex at reception was a gent, very helpful and friendly.

Receptionist and cleaners are quite friendly. I will definitely book next time with them.

The guy at the reception is good and welcoming The second room we booked was a little better, I guess because of the price but doesn't worth the price placed on it

Great staff, great rooms and great food.

evrething new and very clean

The buffet breakfast was served with so much care I was treated like loyalty I will definitely book this place again

Everything. What a wonderful hotel. Its architecture. The atmosphere. The kindness of the staff. The views. The food. The location. It was delightful ✨️

Fabulous hotel and amazing spa facilities! The room was so clean and bed so comfortable! I enjoyed the breakfast too! Highly recommend for a relaxing gateway!

Wonderful experience at this hotel. Staff are professional and friendly. Rana checked in for me with a warm welcome. He did provide quick response in a professional manner for fixing a couple of room's issues. And Hilda from the restaurant is also very nice and helpful with a sweet smile. Thank you for everything ❤️

It’s an amazing place. Always feels like home. Everything is within reach and the staff are always ready and willing to help. Breakfast is perfect and you get access to everything you need. You just have to ask!

Very clean with courteous friendly and helpful staff.

The cleanliness the breakfast

Staff was very warm and welcoming Close to bus stops for traveling to work

Great location and staff. UBER to LHR T4 in 15 minutes with no M25! Love it and lovely area. Im from London but this is the nice part ;o)

I had a wonderful experience. The room was clean and quiet, the staff super friendly, and the breakfast was delicious (everything for an authentic english breakfast, fruit, pastry, drinks, etc.)

Very clean and well presented. Super comfortable.

Excellent, friendly staff. Room exactly as expected, location exactly what I needed