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An old authentic house in a village, with big garden and space for parking. Very friendly staff. Very good breakfast.

The front desk staff, the breakfast crew, and the cleaners were absolutely friendly and engaging. The buffet and cooked breakfast were all very good. The room decor was simple, crisp, and very uplifting. The bed was slightly higher off the ground than standard, which we favoured (easier for people like us with back issues to get on and off). Lovely view of the town centre from our room (2nd or 3rd floor, I can't remember). We also got lucky with parking and had a spot right in front of the hotel.

First class customer service from the moment I arrived until I left. Genuinely superb.

Lovely property, we travelled with my elderly father and he had the accessibility room and slept really well in the main building and had no complaints. The staff were excellent, room lovely and clean, breakfast was a full English and eggs Benedict, both cooked perfectly.

Can’t fault it, perfect last minute stop when traveling and a super comfy stay.

Was close to loads of bars and restaurants the room was lovely and staff were great

It was exceptionally clean and had a nice view of the city. It was really lovely and the staff were really nice.

You won't find a better location in the lake district, with not only a splendid view over Ullswater right from the hotel itself, but also fine walks nearby. The rooms are more luxurious than the exterior might suggest. They are extremely comfortable and beautifully appointed. The public areas of the hotel are filled with character and haven't been overly restored to please spoiled travelers. Overall, a place to return to happily.

Beautiful property out in the countryside. Very peaceful.