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Friendliness of staff. Simple breakfast.

I came late after 11pm and shuttle came picked me up. Also, early in the morning they took me to airport on time. Even for short I had good sleep. Proximity to airport is great. Overall good choice for me.

Very clean and absolutely perfect for a quick overnight stay! Very friending and attending staff! Awesome food at the hotel! And perfect shuttle service for your need! A definitive return to this hotel!!!

How clean it was. Very organized. The receptionist Paula was very patient and pleasant to deal with. She assisted us with some of our issues. She went out of her way to ensure that our stay was a pleasant one.

The staff was extremely friendly and accommodating. It was a last minute thing because of a missed flight connection. We arrived in the middle of the night, past the normal check-in time, but the staff was able to arrange to still have us checked in at the last minute. We also asked for a later checkout while waiting for replacement flight and they were able to allow us to stay in a room longer. And then we also forgot some personal items in the room and they arranged to ship them back to us, so all in all, they really went above and beyond.

Staff is very polite n helpful. I called them from the airport and within 10 mins, the shuttle was there to pick us up. Hotel reception staff was superb as the lady helped by taking one trolley bag with her to the room, chef was very good as she made wonderful dinner for us. My kids enjoyed the setting of the room. Overall we had a wonderful overnight stay there and to our surprise, the breakfast was also available from early morning at 6 AM. This helped us to eat proper breakfast before boarding our flight. I wish to give 6 star ratings if its available.

Used it for a 1 night stay for airport. Very close to airport, free shuttle service Clean , all working

Everything at the hotel was great - from check in all the way to the check out. Staff is very helpful and welcoming.

Everything was above the expectations...big and clean room...perfumed sheets, great bathroom... excellent free parking...

Everything was good, no complaints about the Hotel, staff or location.

We absolutely loved our stay at Pullman Zagreb! Everything felt brand new, spotless, and thoughtfully designed. The amenities were top-notch and made our stay extra comfortable. But what truly made the experience unforgettable was the staff, probably the best we’ve ever encountered. Every single person went above and beyond with kindness, professionalism, and genuine care. They made us feel so welcome from the moment we arrived until the moment we left.

Friendly staff, good breakfast, comfy beads

Great place, clean and comfortable.very recommended.

The property is lovely, it’s in a great location, and the breakfast is delicious. But the kindness of the staff is really what made our stay.

Friendly staff. Not far from the bus station and main town center.

Everything was excellent, like the staff, the breakfast and the cleanliness at the highest level.

Staff was very polite and helpful! Even if the staff team was small, they could compensate their number through hard effort. Breakfast was delicious - the staff even offered to prepare for us fresh omelette!

We are repeated customers, and are always very satisfied with the Stella, we have been booking for many years and will continue to do so. From the excellent customer service, breakfast and the impeccable room, very clean.

Great host! Excellent breakfast, the place is very neat and clean. They are very kind and were helpful in whatever I asked them. I will definitely come back again!

An excellent hotel, located 15 minutes by car from the city centre. It was clean, tidy, with new and stylish furniture and super modern facilities. The rooms have everything you need for a pleasant stay. The staff was always friendly with a smile on their face, both during check-in and check-out (and our check-out was very early in the morning :) ), the rooms were cleaned everyday throughout our stay. It's also super nice that you can have freshly-made eggs during breakfast. I highly recommend, both for long-term and short-term trips to Zagreb. Thank you for the wonderful stay!

The location of the hotel is easy to find and very convenient for short stay in Zagreb. Close to the center, but peaceful and quiet. Free parking is additional value. The staff is very professional and helpful, nice breakfast included in the price.

The staff service was excellent, and the room was even better than in the photos. The beds are comfortable, and the cleanliness is top-notch. Breakfast has many options and is very tasty. The hotel has its own secure parking, making it easy to leave the car and the location it’s super close to the center of Zagreb.

staff was helpful they assist me to get a taxi at 3 am in the morning, room was clean, plenty of parking and delicious breakfast

Staff was amazing and they were happy to help with all my custom requests. Great people!