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Clean and peaceful. A peaceful place with birds chirping. You should use hotel restaurant which is the best. Thank you for all.

Veronica and Torres went above and beyond to make our stay at Resort Dei Limoni truly memorable. Whether it was providing pizza when all the nearby restaurants were closed, offering valuable local knowledge and recommendations, or kindly letting us in late at night (apologies again, Torres!), their friendliness and helpfulness were greatly appreciated. While the décor of the hotel may feel a bit dated, the property itself is exceptionally clean and well maintained. The breakfast, though simple, is satisfying, and Veronica makes an excellent coffee. Conveniently, there’s a bus stop right outside the hotel that takes you to both Pisa and Lucca in about 15-20 minutes. Plus, there's a bakery nearby with a great selection of sweet treats. Don’t be put off by older reviews—this hotel has a lot to offer!

The vibe was amazing!! The staff's attentiveness and friendliness were exceptional, including the receptionists and the waiters/ waitress. The ambiance was one of a kind, and the dinners outside, by the villas' garden, with relaxing music, showcased the true sense of life in Tuscany. Breakfast was abundant, offering lactose- and milk protein-free choices, as well as gluten-free options. The restaurant offers many special delicacies. The bed was very comfy, the fridge and kettle were a great plus. The charging station made our trip comfortable, as we didn't have to look for chargers in the city.

The grounds, pool , room and breakfast was exceptionally fantastic.

Front desk person was outstanding. Very helpful and accommodating.

Exellent breakfast, the room was comfortable and location perfect.

Pool and watercolor opportunities at every turn plus the La Quercia Restaurant a leisurely walk away was excellent.

Getting ready for my dream wedding in Grand Universe in Lucca was a breathtaking experience. Not only is the place stunning, the staff made me feel super comfortable on my special day. They always were on their best interest to assist me and my guests. I will definetly recommend to anyone that is visiting Lucca to stay at Grand Universe Lucca!

Lovely place with loads of character Close to shops and transport

Staff friendliness, swift response to every little issue (there was only one minor issue and it was handled immediately, to our full satisfaction). Location and value for money. Great.

Location to Lucca was excellent. Lovely pool. Excellent staff

It's quiet really well equipped. Very nice for kids and family.

Really beautiful and quiet location. The breakfast was also nice and the family that runs the hotel was also kind. The owner/manager was very kind to help me with my luggage up the stairs, but it is definitely easier here with light luggage :) If you are coming by train, make sure to ask about reaching the property by the back exit of train station to avoid taking large stairs to cross the town.

Very familiar and full of personal details

The hotel’s staff, location, and appearance were great. We also had a wonderful breakfast. A fun visit.

Friendly staff and great location

Good location with free private parking.

Charming, huge space, ideal location

Stunning boutique hotel. Our room was the Paolina Suite and it was amazing! Breakfast was lovely and the service was exceptional. Pina was extremely helpful and welcoming.

Excellent breakfast, wonderful staff! Fabulous stay. Will definitely return.