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Cleanliness and friendly staff

We really enjoyed our stay at the hotel. The view is amazing, and the indoor pool is pleasantly warm—very comfortable for families with kids. The breakfast is excellent, and the mattress is just right—not too soft and not too firm. A parking spot is also available, which is very convenient. Overall, everything was perfect, especially the stunning view and beautiful sunsets.

Very relaxing…. Great place to relax and unwind. Very quiet and serene. The staff were superb…. Courteous and very friendly. We enjoyed an old fashioned made with butter. Best old fashioned that we have tried. We had a fantastic experience!

Everything was wonderful- and I don't normally say that. Overall, yes, are you in town by the development, sure, but the awesome breakfast, cleanliness of the rooms, comfort of the beds, and easy parking make up for it. (I just parked for free outside the entrance door- unsure if this is just off season luxury or not). The rooms have balconies and I really liked the smooth lava rock they used for it. Also the twin room mattresses were so comfortable. I also really loved the wood closet thing in the room. All the design details and cleanliness was so appreciated, and I wish all hotels were like that. I would gladly be back, wish this exact hotel was available around the usa and world actually. If I'm ever to the Azores again, I plan to use this hotel on any and all flight nights or for any other reasons just to regroup and relax. I wish I had tried their dinner, but I ate in the bar, and the breakfast and both of those were great. The staff was also really nice, and they were so particularly nice. And they spoke English (sorry for my lack of Portuguese). I really have to say I deeply appreciated the management, cleanliness, and design of this hotel, you could just tell from the front desk manager, to the trainee, to the room service/housekeeping, to the breakfast and bar staff. And I will hopefully be back!