Family hotels and homes in Tuxtla Gutiérrez

Is very clean and safe. The staff is very friendly specially the bellboy (Diana) she did a great job. She went above in beyond guiding us thru the city to enjoy nature and tourist areas. And I almost forget, breakfast was very good with a variety of food and fruits.

Great actitud of all of the staff

My first stay in Tuxtla, this is a great location located in the mall. Plenty to shop and see nearby. Plenty of room in the lobby to work and visit with others and the room was very comfortable. The staff was very friendly, I would stay again.

Super clean, great restaurants inside and attached to the outside of the hotel. My family of 8 and my service animal were treated with the upmost care and respect. The pool and the gym are very clean and pleasant, and there's plenty of room for my dog to roam with the grounds outside.

Location and security is fantastic.

I WISH THE JACCUZI WOULD BE WARM . AFTER A LONG TRIP I WAS LOOKING TO RELAX IN THE JACCUZI BUT TO MY SURPRISE IT WAS COLD NOT HEATED

Location and breakfast it was great 😊

Location was great, convenient, safe. The pool was cool and the staff is OK with you being in the pool after hours as long as you're quite and polite. AC rocks! And the rooms are decently big with real nice bathroom and fridge.

Reception staff were great. Kindly accomodated an earlier arrival due to scheduled surgery. Easy access to Taquerias, Cafes and a variety of restaurants. Pharmacies and tiendas nearby.

I really like this hotel. The staff is very friendly and helpful. They also have a restaurant that has really good food at a good price. The rooms are really spacious and are comfortable to sleep in. Also, the pool is a great feature to this hotel. I really like sitting out by the pool and relax. It is also located across the street from Bodega Aurrera where you can buy anything you forgot or food or bottles of water. There are restaurants close as well. A wing restaurant is on the same block. Also, there is an amazing café the other direction on the same block.

The location of the hotel walking distance to the shopping center.

There is a small area for children to play at. We found it very nice because after a long journey our child was able to stretch, run and play at the playground. Thank you for that little space for children.

Good location near restaurants and casinos, Rooms and all property very clean , staff was very friendly and helpful.

This is probably the best hostel in Tuxtla! Affordable, clean, friendly, and safe. Muchas gracias!

This hotel was clean and centrally-located with all the basic amenities including hot showers, good wifi, friendly staff and a nice common area inside in between the rooms. The breakfast was always delicious. There are a lot of restaurants within walking distance and Parque Marimba is only a few blocks away (also lots of eateries there).

I liked everything about the property staff was super friendly rooms are clean and it’s quite.

Staff was courteous and responded to our needs.

Quiet location, helpful staff and cleanliness of property

Location and the installation and the environment around the area

Clean facilities, located in downtown,

Family of 6 arrived for a one night stay to the hotel to go to the waterpark next door for Saturday and Sunday. Arrived early to take advantage of water park hours. Check in was easy and clerk was friendly. We had a family room (Room No. 5) which was actually a casita with a full kitchen, A/C in both bedrooms and lots of space, which was fantastic. Beds were a little hard for our liking. TVs in both rooms were huge, but not smartTVs. Internet worked well as did the mini fridge, coffee maker and microwave. When you stay at the hotel it included the waterpark entrance which was about $10 USD per person so good value. Hotel also provided a hot breakfast with good service. We would definitely return. Most important for us was that the hotel was clean, nobody got sick from the food, rooms were cold and parents had some privacy.

Cozy, cute with a cabin vibe. The pool and outdoor space is beautiful.

The service, rooms, and breakfast were excellent. The people at the hotel were always willing to help. It's a good place to stay in the city centre of Tuxtla Gutierrez if you need to.

Wonderful value, clean, friendly staff and good food.

The rooms were very large, spacious, and clean. The staff is amazing, very helpful, friendly, and understanding.

Great staff, great grounds, great vibes. Friendliest and most caring staff we have encountered yet. <3

Good side room everything new very comfortable