4-Star Hotels in Hakone

My family really loved this hotel. It's really close to the train station, which was very convinient to us and the facilities were very good. The rooms are spacious and comfortable and the staff was very nice and profesional. We really enjoyed the onsen and the breakfast that was provided was very complete and diverse. I'll definitely stay a bit longer next time I travel to Hakone.

We had a beautiful view of Mt Fuji from our deck. Beds were also very comfortable. The buffet was awesome.

While the buildings themselves are beautiful and I loved the outside onsen, it was the staff who made staying here truly exceptional experience. They were like a thought - whenever I wondered where should I go next, or that I wanted to put a used plate to the side, they just appeared and helped and did exactly what was needed. We also had a tricky food restriction (gluten free) and yet they were able to accommodate us which is unheard of in Japan. Thank you to all staff for their hard work!

It was beautiful. I loved the artwork throughout; it was very unique. The private onsen was amazing.

Loved the location - bus stop was outside the property. Yunessun (onsen) across the street and 2 family marts. 10 min walk to Gora and Hakone Open Air Museum. Nestled in the mountains with a stunning garden and view. Amenities were great - onsen was beautiful and so clean. Breakfast and dinner were incredible! Blown away by the choices and suitable for all dietary requirements. The staff are friendly and accommodating. The room was spotless, comfortable, and had everything you could need. I booked the day before arriving and for the price, it was a steal! ($800 CAD for 3 nights with breakfast and dinner included - other places were $1500+)

Staff were lovely from beginning to end and super helpful. Loved the room and the onsen! And the vibe overall was so lovely. The beds were INCREDIBLE, I slept like a baby.

Everything! It was spectacular! The rooms were beautiful Japanese style. The onsens were incredible, especially the outside ones. Our package included dinner and breakfast. The dinner was HUGE and delicious! Breakfast was great… Japanese style with some cereal options. Cute Yukatas in all sizes… even for the kids. The relaxation area was great… especially the free massage chairs.

Helpful staff. Well located for bus

The rooms are incredibly big! We had a bedroom but opted to sleep in the living room with their tatami beds to wake up with the view of the mountains! Staff here is amazing, we were asking for directions to our next hotel, they gave us a really detailed guide with which exact trains to ride. A tip though if you book this hotel, it's a straight road to the cable train(Naka-Gora stop) but the last trip is around 5pm. Get the Hakone freepass, it's really worth it and you can easily go to the Hakone tourist spots. We used the bus to get here it was..not the best, the cable train is a better way, though google map's doesn't seems to have it.

Place is spotless clean, excellent facilities, free snacks were a nice touch and check in was smooth and effortless!

such an ideal location. made it conveinent catching the train or visiting the city. breakfast had an amazing selection and high quality.

Fantastic view! The hotel looked like it was recently updated. Checking in was easy and the Staff were very nice. I also liked that there were vending machines in the lobby. We didn’t eat there, but the dining room looked really nice.

The staff was super friendly and the place was very cozy, we had a great stay, the garden was beautiful and the rooms where very spacious.

Wonderful staff ...delicious food .. amazing room..perfect location !

Perfect location Warm welcoming

the bathhouses were lovely. the staff were incredibly accommodating, hauling our luggage up to our room for us, telling us about the 400-year history of the ryokan, even going so far as to find us at a café nearby to give us a discount coupon. truly above and beyond. easily our favorite place we stayed during our whole month-long trip. thank you :)

Very traditional Japanese-style inn, the greenery gardens can be seen from the room, good for relaxing and photo taking. The lady who served us was very friendly and punctual. The food here was delicious and fresh. My family loved the stay here.

The property served is purpose as a Japanese traditional inn which what we expected

Location and amenities were perfect!

Loved the whole setup, the service and the private onset, it’s a magical experience for us.