Balinese onsen ryokan Hakone Airu

–Great location - show map
+256 photos
Scored 9
Rated wonderful

Staff

9.4

Hakone Airu features air-conditioned rooms with satellite flat-screen TV in the Hakone Yumoto Onsen district of Hakone. Among the facilities of this property are a restaurant, room service and a shared lounge, along with free WiFi. Guests can have a drink at the bar. At the ryokan, the rooms are fitted with a balcony with a mountain view. Each room includes a private bathroom with a bath, a hairdryer and free toiletries. All units will provide guests with a wardrobe and a kettle. Guests at Hakone Airu can enjoy a Western or an Asian breakfast. Japanese kaiseki multi-course meals are served for dinner. The accommodations offers 4-star accommodations with a hot spring bath and terrace. Hakone Open-Air Museum is 5.6 mi from Hakone Airu, while Hakone Gora Park is 5.6 mi away. The nearest airport is Oshima Airport, 48 mi from the ryokan.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • Room service
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Asian, American

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Elizabeth
United States United States
“The private dinner and onsen are incredible after a long international flight. The ryokan is beautiful and the staff is amazing. This was our second time staying here! The area around is also walkable with lots of things to see.”
Llamo-cohen
United States United States
“The entire experience, from the moment we checked in to when we checked out was excellent. The staff were friendly and helpful and the facility itself was excellent. We had breakfast and the kaiseki dinner service, and both were incredible.”
Matthew
United States United States
“Lovely setting. Peaceful well decorated room. Staff very friendly. Mindful of vegetarians. Excellent multi course meals.”
Cheryl
United States United States
“What an experience! We enjoyed every moment and detail. The private onsens are lovely and the community one was amazing as well. Dinner was superb. We even got a same day massage with very little notice. 2 thumbs up!”
Jayden
United States United States
“Everything! The place was a perfect relaxing get away. It was beyond clean, the staff was wonderful & the amenities were over the top!”
Simon
United States United States
“Didn’t realize meals were included. We did enjoy one dinner and two breakfasts. Service was wonderful.”
Lisa
United States United States
“The peace and quiet when on the balcony onsen. The staff was excellent!!”
María
Colombia Colombia
“The staff was exceptionally attentive and the room was very comfortable as advertised. The dinner experience was definitely a highlight.”
Alan
United States United States
“Great location, very comfortable futons, friendly staff and really nice meals”
Sara
United States United States
“Very zen and clean. Staff was so accommodating and nice.”

Managed by Hakone Airu

Company review score: 9.2Based on 4,017 reviews from 2 properties
2 managed properties

Company info

About 15 minutes from Hakone Yumoto Station to the hotel Balinese-style ryokan with hot spring only for all rooms with many foreign staff

Property info

A fusion of Balinese resort and Japanese ryokan, with foreign staff offering hospitality ■dinner ■ Dinner will be served in a private room restaurant. The menu that changes from month to month is prepared with a novel Japanese-style kaiseki meal that was considered by the chef. ■ breakfast ■ Breakfast is also served in the private room restaurant. Japanese food is usually available, but if you prefer Western food, please let us know in advance or at check-in. ■ rooms■ Department rooms are Japanese-style rooms with a terrace for guest rooms and an open-air bath for guest rooms. (Your room cannot be specified) The private terrace room & rooms are non-smoking. If you are smoking, please use the smoking room on the first floor. The size of the room is about 11 tatami mats, including 46.70 m2 to 47.94 m2 including the terrace. The rooms are equipped with private open-air bath, terrace, glass-enclosed shower booth, towel warmer, refrigerator in the main room, 55-inch 4k TV and Blu-ray player. All toilets in the room are washlet toilets. ■ bath ■ All rooms have an open-air bath. There is also a large public bath for men and women. The private open-air bath and the public bath are all sourced. ■ Special ■ Welcome drink service ■ Amenity ■ Yukata, pajamas, cosmetics,

Languages Spoken

English,Japanese

Area info

Restaurants

1 Restaurant On Site
レストラン #1
  • Cuisine
    Japanese
  • Open for
    Breakfast • Dinner
  • Ambience
    Traditional

Amenities of Balinese onsen ryokan Hakone Airu

Great facilities! Review score, 9.3

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • Room service
  • Bar

House rules

Balinese onsen ryokan Hakone Airu takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Please inform the property at least 3 days in advance if guests have any food allergies or dietary needs.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Balinese onsen ryokan Hakone Airu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Balinese onsen ryokan Hakone Airu