Shangri-La Dubai

–Excellent location – show map
+116 photos
Scored 8.9
Rated excellent

Staff

9.4
  • City view
  • Swimming pool
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Centrally located along Sheikh Zayed Road, 10 minutes’ drive from Dubai Mall and Burj Khalifa, this 5-star Asian themed hotel features two swimming pools, an extensive health club and spa, free WiFi and eight restaurants and bars. The 302 elegantly appointed guest rooms and suites incorporate geometric design patterns and feature free WiFi, flat-screen TVs, working desks and a fully stocked mini-bar. The luxury bathrooms feature deep soaking tubs and walk-in showers. Visitors are spoiled for choice when it comes to dining. Shangri-La Hotel, Dubai, offers a range of sophisticated dining options through our eight restaurants and bars to suit all tastes. Experience the signature restaurant of Shangri-La Hotels worldwide, Shang Palace, and enjoy a delightful taste of traditional Cantonese cuisine. Spend an evening at ikandy ultralounge, a relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa which blends poolside bliss with signature cocktails, flavored shisha and delicious light bites. The state-of-the-art health club features a fully equipped gym of cardiovascular and weight training systems as well as squash and tennis courts. The holistic CHI, The Spa at Shangri-La offers treatments inspired by the art of traditional Chinese medicine, embracing the principles of vitality, fitness and beauty as the keys to achieving inner balance and well-being. Hotel Shangri-La Dubai is a 5-minute walk from Financial Center Metro Station, and less than a 5-minute drive from Jumeirah Beach Park. Dubai International Airport is 5 minutes away by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

  • Top Location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ofelya
Canada Canada
“Everything was perfect from check-in to check-out. Exceptional attention to guest comfort, room upgrade, late checkout, wonderful gym, tennis court, breakfast staff - just the whole experience.”
Julieth
United States United States
“The room view amazing staff very kindle amazing breakfast”
Adammuel
Philippines Philippines
“My wife and I had an amazing stay at Shangri-La Dubai while celebrating our 10th wedding anniversary, and we couldn’t be happier with the experience. From the moment we arrived, everyone made us feel genuinely welcome. We’d especially like to...”
Janet
United Arab Emirates United Arab Emirates
“the pool, location, room and the attentiveness of the staffs when we need something”
Rhozel
United Arab Emirates United Arab Emirates
“The room, attentive staff esp Moustafa and the horizon club loung receptionists Our room was wellprepared, crib was there. Early check in late check out flexibilty was the best”
Ali
United Arab Emirates United Arab Emirates
“What I loved about the property was the attention to detail when it comes to customer service. The staff greeted me with care and attention and constantly asked if I needed anything. I will be definitely coming back to Shangri la, if not in...”
Agus
United Arab Emirates United Arab Emirates
“The hotel’s location is very close to the dubai mall and burj Khalifa. And the room view was fantastic seeing burj Khalifa directly. The staffs were very friendly specially Mr. Khodaram.”
Salam
United Arab Emirates United Arab Emirates
“Excellent room size and lighting controls. The elevators are blazing fast, forty stories in 20 seconds or so. Close to metro station if needed.”
Abdul
Saudi Arabia Saudi Arabia
“Great ambiance, very clean spacious room. All the staff were very friendly and helpful. Shiela and Janeth at reception were great hosts. They handled my check-in very professionally and explained everything about the services and facilities...”
Fatima
United Arab Emirates United Arab Emirates
“The amount of 833 was taken from my account in 3-5-2026 for what is this is a charge cost??”

Hotel area info

Restaurants

3 Restaurants On Site
Dunes Cafe
  • Cuisine
    International
  • Ambience
    Family-friendly
  • Dietary options
    Halal • Vegetarian • Gluten-free • Dairy-free
Shang Palace
  • Cuisine
    Cantonese • Chinese
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free
Hoi An
  • Cuisine
    Vietnamese
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional

Amenities of Shangri-La Dubai

Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Shangri-La Dubai takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about $136. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be canceled in case of non-payments.

For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation or credit card given will be manually pre-authorized for the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancelations or no show, the card will be charged based on the cancelation policy mentioned in your booking.

Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 899722

FAQs about Shangri-La Dubai