Palace Downtown

–Excellent location – show map
+104 photos
Scored 8.9
Rated excellent

Excellent location!

9.6
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar
The Address Hotels and Resorts
Hotel chain/brand
The Address Hotels and Resorts

Property highlights

  • Located in the heart of Dubai, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
1 king bed
or
2 twin beds
1 king bed
1 king bed
or
2 twin beds
1 king bed
1 king bed
1 king bed
or
2 twin beds
1 king bed
1 king bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Manal
Jordan Jordan
“Everything but the bathroom toilet was flexed twice”
Ghalia
United States United States
“I like the people who work their, especially Mr, Osama did his best to make my stay comfortable”
Bashar
United States United States
“Beautiful property and a great location. Luxurious and comfortable and service was top notch”
Shaker
Bangladesh Bangladesh
“Excellent hotel with great staff who were very professional in their conduct. The location is simply the best and in close proximity to the Dubai mall and also tons of restaurants and cafes. Room is immaculately decorated and comfortable.”
Eng
Kuwait Kuwait
“I had a wonderful stay at the hotel, and I would like to especially thank Younes and Ahmed for their outstanding service and kindness.”
Bahram
Iran Iran
“Location was great Different from other hotels. Many hotels are tower .”
Faisal
Australia Australia
“"I had an amazing stay at Palace Downtown Dubai. The location is unbeatable, with the Dubai Fountain and Burj Khalifa just steps away. My room was spacious and comfortable, with a stunning view of the lake. The staff were incredibly helpful and...”
Asma
Canada Canada
“I love how it’s very easy to walk to the Primo and I’ll clean. It is not welcoming the stuff far.”
Hummera
United States United States
“Beautiful property, amazing breakfast, excellent customer service!”
Maisie
United Kingdom United Kingdom
“Perfect location for Burj and Dubai Mall. Pool area is gorgeous and the staff are so helpful and attentive.”

Hotel area info

Restaurants

6 Restaurants On Site
Al Bayt
  • Cuisine
    British • Middle Eastern
  • Open for
    High tea
  • Ambience
    Traditional • Romantic
Buhayra Lounge
  • Cuisine
    British • Middle Eastern
  • Open for
    High tea
  • Ambience
    Traditional • Romantic
Fai
  • Cuisine
    Asian
  • Open for
    High tea
  • Ambience
    Traditional • Romantic
Thiptara
  • Cuisine
    Thai
  • Ambience
    Romantic
Ewaan
  • Cuisine
    Middle Eastern
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Romantic
Asado
  • Cuisine
    Argentinian
  • Open for
    Dinner
  • Ambience
    Traditional • Romantic

Amenities of Palace Downtown

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Palace Downtown takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palace Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 588614

FAQs about Palace Downtown