Carlton Downtown Hotel

–Excellent location – show map
+76 photos
Scored 8.6
Rated excellent

Excellent location!

9.4

Discover the heart of Dubai at Carlton Downtown Hotel, perfectly located on Sheikh Zayed Road near the Dubai International Financial Center and Downtown Dubai. Dove into luxury with our outdoor pool, state-of-the-art fitness center, and 6 exceptional dining venues. Our rooms and suites are designed with sleek décor and elegant furnishings, offering breathtaking city or downtown views, flat-screen TVs. Enjoy the convenience of bathrooms equipped with both a bath and shower. Embark on a culinary adventure with our diverse dining options. Indulge in the rich, authentic flavors of Lebanon at Narrah. Immerse yourself in the vibrant Cuban and Latino ambiance at Havana Lounge. Savor the exquisite Indian cuisine at Antique Bazaar, and elevate your experience with stunning 360-degree views of the Burj Khalifa at Level 47 Rooftop Bar. Pamper yourself at Armonia Spa, where you can relax in the sauna or steam room and choose from a range of rejuvenating beauty services and massages. With the iconic Burj Khalifa and Dubai Mall just a 10-minute drive away, Carlton Downtown offers the perfect blend of luxury and convenience.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Syed
United Arab Emirates United Arab Emirates
“It honestly exceeded my expectations in every way. From the moment I arrived, the experience was exceptional. A special mention to Darwesh from the front desk, who went out of his way to help me with my luggage. I believe it wasn’t even part of...”
Abdullah
Saudi Arabia Saudi Arabia
“I like everything about the hotel but the most i liked is the new look of the hotel looby it is gr8. not forgetting the wounderfull staff and shout out for Mercy.”
Claudio
Saudi Arabia Saudi Arabia
“Everything was within my needs and expectations. I am very satisfied with the hotel and services. I was there already once and I will be there again in the future”
Sameer
Mauritius Mauritius
“Ideally located near the metro station. This helped us to move around in a seamless manner. The breakfast was excellent with lots of choices and the restaurant staff was very courteous.”
Ali
Egypt Egypt
“Excellent from every aspects and great value for money”
Juventino22
United Arab Emirates United Arab Emirates
“From the valet, to the reception, the service was exceptional. The team checked availability and were able to upgrade my room without even requesting them to. Sobhy and Amin were amazing on the reception and immediately attended my needs.”
Saneesh
United Arab Emirates United Arab Emirates
“We went for a staycation during the UAE holidays. As the hotel was fully booked, it appeared that the staff were not sufficient to manage the large number of guests. Although the official check-in time was 2:00 PM and we arrived on time, we...”
Kamilla
Georgia Georgia
“I really liked everything about Carlton. The staff were very helpful, the rooms were always clean, and the location is great - close to places like Dunkin’ Donuts, Wendy’s, etc. There’s also a nice market and pharmacies nearby, which was really...”
Natalia
Canada Canada
“We received an upgrade one bedroom suite. The apartment was big, but not very clean. The towels are very old, and needs to be replaced. The furniture is old, and needs to be abraded. The breakfast was good, but same everyday. Pools is very bad ...”
Nicholas
United States United States
“The room was very big and even had a washing machine which was a nice touch. The pool had a great view and the staff were friendly and helpful. Near many restaurants and coffee shops. Very close to metro.”

Hotel area info

Restaurants

3 Restaurants On Site
Bayty All Day Dining
  • Cuisine
    International
  • Ambience
    Traditional
Level 47
  • Cuisine
    International
  • Open for
    Dinner
  • Ambience
    Modern
  • Dietary options
    Halal
Deli Grind Coffee
  • Cuisine
    International
  • Ambience
    Family-friendly • Modern

Amenities of Carlton Downtown Hotel

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Free parking
  • Fitness center
  • Spa and wellness center
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Carlton Downtown Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about $136. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
AED 105 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 20
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Renovation work on the hotel lobby will begin on 01/06/2025. Please rest assured that there will be no impact on guest rooms or stays. The renovation will be carefully managed to ensure there is no noise or inconvenience, maintaining a seamless guest experience throughout.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Carlton Downtown Hotel