Sustainability certification

Novotel Lugano Paradiso

–Great location - show map
+202 photos
Scored 8.5
Rated very good

Staff

9.1
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Novotel Lugano Paradiso is a four-star hotel, just 656 feet from Lake Lugano and the center of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness center, and a video game area. Free WiFi is available. The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, mini-bar, seating area, and bathroom with a hairdryer. The air-conditioned restaurant and bar GourmetBar includes a terrace. The private parking garage can be used at an additional cost. Lugano Train Station is 1.2 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet, Breakfast to go

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 sofa bed
and
1 queen bed
1 full bed
and
1 sofa bed
1 sofa bed
and
1 queen bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nusrallah
Israel Israel
“Amazing stay! ⭐️⭐️⭐️⭐️⭐️ Excellent location, beautiful modern hotel, and lovely, clean rooms. We had an unexpected issue during our stay, and the staff handled it amazingly and went above and beyond to make it right. We truly appreciated their...”
Ben
Belgium Belgium
“checkin, check out time, parking availability, staff, clean, all is what can be expected from a quality hotel. I would not doubt to go back.”
Wail
Saudi Arabia Saudi Arabia
“The hotel has a very good location, especially convenient for those traveling by car. The staff were extremely friendly, welcoming, and cooperative, which made the stay pleasant from the start. Overall, the hotel offers a comfortable environment,...”
Janet
Canada Canada
“Well located. Lots of good options for breakfast! The room was comfortable.”
Piyawan
Thailand Thailand
“The location is very good. Breakfast was okay — it might suit European tastes better. The room was nice, the bed was very comfortable and clean. It was also very quiet. We stayed on the 7th floor, right next to the elevator, and it was still...”
Rami
Saudi Arabia Saudi Arabia
“-Excellent staff -Free private parking -Near from the lake -Near to the shopping area -Near to the restaurants -Near to the tourist activities like the Funicolare Monte San Salvatore.”
Ibrahim
Cyprus Cyprus
“The location, the food was very well, comfortable, clean, very nice staff”
Ping
United States United States
“The staff was very friendly. The included breakfast was great with various foods”
Dan
Switzerland Switzerland
“Great location, though a bit of a walk to the city center. Convenient parking available directly under the hotel for 23 CHF per day. Rooms are spacious and nicely appointed. City Pass included with the stay.”
Maria
United States United States
“I thought everything was excellent, especially the staff was very kind, friendly and accommodating. The breakfast was a very nice assortment of all kinds of things. The rooms were nice & clean. The dinner offered in the lobby bar/restaurant was...”

Hotel area info

Restaurants

1 Restaurant On Site
OLEA
  • Cuisine
    Italian • Mediterranean
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional

Amenities of Novotel Lugano Paradiso

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar

House rules

Novotel Lugano Paradiso takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please inform the hotel if you are traveling with children and include their age.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Novotel Lugano Paradiso