Please note the reception is open until 19:30. Guests arriving after reception hours must confirm their arrival with the hotel via telephone in advance.

Please note that extra beds and baby cots are only available with advance request and must be confirmed by the hotel. Additional fees for baby cots must be paid directly at the hotel (see Hotel Policies).

To ensure that the breakfast room is not overcrowded, please decide on a breakfast time the day before and enter it in a list that is posted at reception every day by 8:00 p.m.

Please note that during peak times, the breakfast room may be busy and short waiting times may occur.

Please note that daily room cleaning is no longer provided automatically, but only upon request by the guest.

This policy is implemented for sustainability reasons and due to staff shortages. To avoid waiting times on departure, guests are kindly requested to settle their bill on the afternoon before departure, as our team handles both the breakfast service and check-out in the morning.

Please inform Appartement-Hotel Happy Kienberg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).