Hotel Medina Del Lago

–Great location - show map
+85 photos
Scored 8.7
Rated excellent

Staff

9.0

About this property

Elegant Accommodations: Hotel Medina Del Lago in Otavalo offers a 5-star experience with spa facilities, a fitness center, sun terrace, and a lush garden. Guests enjoy free WiFi in public areas, an indoor swimming pool, and a plunge pool. Comfortable Amenities: Rooms feature private bathrooms with lake or mountain views, bathrobes, and free toiletries. Additional amenities include a hot tub, kitchenette, balcony, and spa bath. The modern restaurant serves local cuisine with vegetarian options. Prime Location: Located 20 mi from the Central Bank Museum and 50 mi from Quito Mariscal Sucre International Airport, the hotel offers scenic views of lakes and mountains. Guests appreciate the scenic location and room comfort.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 queen bed
1 queen bed
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Laura
Germany Germany
“I discovered my dream hotel in Ecuador. The view is wonderful, the staff very accommodating. The hotel is very elegant and gives you a special feeling. There are activities for the guests.”
Ivan
Ecuador Ecuador
“The food was extraordinary! They have some unique dishes made from local products that you won't find anywhere else. The staff is kind and very helpful. The room has a wonderful view of the lake and the town, specially at night.”
Alex
Ecuador Ecuador
“Amazing place... it was a very good surprise to find something like this, far from noise and contamination, and at the same time close to the city. The comfort and cleanness of the overall installations is well noted. The shower very modern and...”
Lesley
Canada Canada
“Amazing service and view.. Wonderful staff. Nice breakfast. Morning hike and evening bonfire were great activities. The hotel is quite away up a long hill so you would need a taxi into town. Great indoor pool and sauna. Perfect for a romantic...”
Santiago
Ecuador Ecuador
“La limpieza y las instalaciones muy cómodas, un espacio adecuado para descansar”
Juan
Ecuador Ecuador
“El hotel es nuevo va a cumplir recién 10 años. Solo cuentan con 15 habitaciones lo que hace que tengan una atención bien personalizada. Las instalaciones las tienen impecables, las habitaciones son muy comodas nosotros nos hospedamos en una Jr....”
Carolina
Ecuador Ecuador
“El lugar hermoso, vista espectacular y spa excelente”
Dayana
United States United States
“El lugar, el personal e instalaciones excelentes !!! La vista desde las habitaciones hermosas para hacer unas lindas fotos de portada 😬”
Francisco
Ecuador Ecuador
“Un excelente desayuno, trato muy agradable del personal, y muy buenas instalaciones. La piscina y áreas húmedas son buenas, solo sugeriría mejorar sistema de calentamiento de la piscina.”
Vero
Ecuador Ecuador
“Las instalaciones, la comida. Su personal muy gentil.”

Hotel area info

Restaurants

1 Restaurant On Site
El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional
  • Cuisine
    Local
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegetarian

Amenities of Hotel Medina Del Lago

Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Breakfast

House rules

Hotel Medina Del Lago takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 4 years
Crib upon request
Free
5 - 10 years
Extra bed upon request
$30 per child, per night
11 - 16 years
Extra bed upon request
$55 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Medina Del Lago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Medina Del Lago