Relais & Châteaux Heritage Hotel

–Excellent location – show map
+100 photos
Scored 9.3
Rated wonderful

Staff

9.6

Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, under the guidance of chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Relais & Châteaux
Hotel chain/brand

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Buffet

  • Private parking available

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
2 twin beds
1 sofa bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
4 twin beds
and
1 sofa bed
or
1 sofa bed
and
2 queen beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Irina
United States United States
“Staff was great! Anita and others-thank you for such warm hospitality!”
Darina
United Arab Emirates United Arab Emirates
“The location, the design, amazing and friendly staff!”
Andre
Brazil Brazil
“Excellent breakfast, great location, nice rooftop, staff was always available”
Valdone
Lithuania Lithuania
“Excellent overall. Met by staff with a drink during check in. Everyone very pleasant and friendly. Room was excellent. Bed extremely comfortable and blackout blinds were the best I have experienced. Would happily visit again.”
Duangrawee
United States United States
“The property was beautiful, clean, and very comfortable. The staff was kind and helpful throughout my stay, and having a rooftop bar made the experience even better.”
Kathleen
France France
“The staff was very helpful and pleasant. The hotel is beautifully decorated and the rooms are comfortable and spacious. Their breakfast was delicious!”
David
United States United States
“Amazing Hotel Superb Location Incredible staff we arrived very late- with no luggage- Ailine left our bas, the staff at the hotel was very sympathetic of the situation. they went above and beyond to help us with our situation with...”
Myriem
United Arab Emirates United Arab Emirates
“Very chic and luxurious hotel. The breakfast was excellent and the staff were so friendly and helpful.”
Sami
Saudi Arabia Saudi Arabia
“- The staff are incredibly friendly and always ready to assist. - My room was upgraded, and it was absolutely stunning. - The cleanliness and organization are top-notch. - The way they prepare the room and provide symbolic gifts every time is a...”
Andrzej
Poland Poland
“We had a fantastic stay and truly loved our time at this hotel. The location is absolutely amazing—perfectly situated and ideal for exploring the city. The staff were incredibly welcoming and genuinely kind, always helpful and attentive, which...”

Hotel area info

Restaurants

1 Restaurant On Site
Haroma
  • Cuisine
    Local

Amenities of Relais & Châteaux Heritage Hotel

Great facilities! Review score, 9.2

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

House rules

Relais & Châteaux Heritage Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print

Must-know information for guests at this property

Please inform Relais & Châteaux Heritage Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Relais & Châteaux Heritage Hotel